What is the MSISDN format?

What is MSISDN used for? MSISDN means Mobile Station International Subscriber Directory Number and it’s a number used to...

Read more

Is there a size limit for a newsletter?

Newsletter Size Limit  No, there is no limitation. However, the “size” should be...

Read more

How can I add an attachment to my newsletter?

Learn how to add attachments to your newsletters  It isn't directly possible to...

Read more

How to modify the background color of the newsletter?

Your Newsletter Background Color There is a button in the HTML editor which...

Read more

Can we insert images in the newsletters?

Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...

Read more

Can my audience unsubscribe from my newsletters?

Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when...

Read more

10 errors to avoid for your Newsletter

10 Mistakes to avoid when making your newsletter  1. Too long titles/subjects. ...

Read more

What is the difference between single Opt-in and Double Opt-in subscription?

Learn the difference between single opt-in and double opt-in with Mailpro ...

Read more

What is a Double opt-in Subscription?

Learn about Double Opt-in Subscriptions Double opt-in is an email subscription in which...

Read more

Why don't the images inside my newsletter have the right dimensions?

Newsletter Image Dimensions It may come from some mail client whose editor image...

Read more

Can I use my personal address to send the newsletters?

Can I use my personal address to send the newsletters? Yes the shipping...

Read more

How can I access the free newsletter templates?

Free Newsletter Templates  To access the free templates from your Mailpro™ account, click...

Read more

Can I create a newsletter starting from an HTML page?

Newsletter starting from an HTML page Yes, when writing a new newsletter, select...

Read more

Can I display images automatically upon receipt of newsletters?

Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...

Read more

How can I access the newsletter models?

Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".

Read more

Where can I find some general information about emailing marketing?

Email Marketing Blog for Information and Tips  We maintain a blog dedicated to...

Read more

Is it possible to personalize my newsletters?

Personalizing your Newsletters Yes, it is possible to personalize your newsletters using up...

Read more

why is the page setting or Image dimension different when my newsletter is received?

Page Settings The page setting issue at reception is due to the original...

Read more

What are the different prices and subscriptions?

  What are the different prices and subscriptions? ...

Read more

How do you manage the unsubscriptions?

How do we manage the unsubscriptions? Unsubscriptions are managed automatically. For each produced...

Read more

How does Automatic subscription Renewal work?

At the time of setting up your account you can activate the automatic credit renewal option thus...

Read more

How is my Mailpro Subscription Renewed?

Mailpro Subscriptions All subscriptions will be renewed automatically according to the chosen cycle...

Read more

Can I store confidential information on the image/document space?

Your Mailpro Space The image/document space of your Mailpro account is a public...

Read more

Do you offer newsletter templates?

More than 600 Newsletter Templates waiting for you  Yes, we have more than...

Read more

How to create a Sign up form in my website?

Creating a Subscription Form We provide a form generator that enables you to...

Read more

What is the countdown timer and why does it stop in my newsletter after 40 seconds?

Countdown Timer inside your Newsletter  After you sent your emails to your contact...

Read more

How to personalize automatic links inside newsletters?

Personalizing your automatic links You can change the text and also the locations...

Read more

Privacy Policy – GDPR : Will I need to provide any information to Mailpro before the GDPR comes into force?

The GDPR requires Mailpro to maintain records of certain information, including the contact details of your EU...

Read more

Why there is no newsletter sent to my mailbox when I send a “test” campaign?

The problem comes for sure from the fact that you send the message to yourself (on the...

Read more

How to create a newsletter subscription form for my website?

Create a newsletter susbcription form from your website  We offer you a form...

Read more

Why isn´t my form online anymore?

Why isn´t my form online anymore? These are some of of most common...

Read more

What is the best day to send my newsletter?

The Opening Rate of an email campaign is the percentage of the number of your subscribers who...

Read more

How to enable password protected forms and surveys?

Step 1: Formulate your customized form or survey   ...

Read more

Tips for creating a newsletter with good content

It is much better to send a newsletter less often, but to send a newsletter with great...

Read more

How to send forms and surveys emails with my domain?

How to send forms and surveys emails with my own domain?   ...

Read more

Email Marketing Software & Email Automation

Open a Mailpro account and enjoy 500 free credits
Try for free

This site uses Cookies, by continuing your navigation, you accept the deposit of third-party cookies intended to offer you videos,
sharing buttons, but also understand and save your preferences. Understand how we use cookies and why: More information