Why manage the bounces?
Managing bounces is not a luxury — it is essential. Without it, your sender reputation tanks, emails land in spam...
Read moreWhere can I find the badmail/bounces folder?
Mailpro automatically tracks every address that rejects your campaigns and organises them in dedicated folders inside your account. Pro tip: clean...
Read moreHow Are Email Bounces Defined?
An email bounce is a notification that your message couldn't be delivered. There are two kinds — and treating them...
Read moreIs a full mailbox considered a badmail / bounce?
No — a full mailbox is not a permanent badmail. It's a soft bounce, treated as a temporary error by...
Read moreWhat are bounces and how are they managed?
Bounces are emails that could not be delivered to the recipient. Mailpro handles them automatically and protects your deliverability. Pro tip:...
Read moreAre badmails / bounces automatically deleted from email lists?
Yes — Mailpro automatically manages badmails (bounces) to protect your list quality and sender reputation. Pro tip: check your bounce folder...
Read moreIs it normal that badmails appear in open statistics?
It can happen — and it is normal and explainable. Here is why a rejected email may still appear in...
Read moreCan we export the list of badmails / bounces?
Yes — Mailpro lets you export the full badmail list (hard and soft bounces) as XLSX or CSV in one...
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