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Mailpro™ Training Videos

General questions

First of all, the management of spam mail isn't an exact science. The deliverability or non-deliverability of a message depends...
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Yes, you can connect to the Mailpro™ interface with your smartphone or tablet. Follow this link and then login as usual.


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No, by default, the emailing software – in order to respect the privacy of their users – require confirmation for...
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The “bounces” are the error notifications returned from inexistent addresses. In 95% of the cases, these are addresses or domains...
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It may come from some mail client whose editor image size Outlook does not handle. Therefore, Outlook displays its images...
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Mailpro™ is an online application and you do not need to install anything on your computer. You can use MailPro™...
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None, apart from an internet connection and a browser (Firefox, Internet Explorer, Safari, Google Chrome, etc.). You do not need anything else to use Mailpro™.


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Yes, we have more than 600 newsletter templates available to help you create professional looking newsletters. Visit our “templates” section...
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Yes, you can test Mailpro™ for free, with 500 credits included. These free accounts insert Mailpro logo over the images...
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We maintain a blog dedicated to Email Marketing where you find tons of advises and tips to help you improve...
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Yes, Mailpro™ is compatible with the latest versions of all browsers. On PC, we recommend you to use Chrome or Mozilla...
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You can find the "Hard bounces" under the tab "Addresses" and in the menu "Badmails". For each address you can...
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The security and the privacy of our clientele’s data matter to us. The Terms and Conditions of Maxony Group rule its clauses....
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The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message editor...
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Our subscriptions last 12 consecutive months and are renewed commercially and non-tacitly. Unless if you previously requested to renew your...
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Inserting a “Like” button implies inserting JavaScript or an iFrame and this isn't possible in emailing. You can simulate this action...
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You can change the text and also the locations of these sentences in your message by inserting the “$linkTop$” and...
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When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing...
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Double opt-in is an email subscription in which the subscriber will acknowledge twice that he/she wants to receive your emails. The...
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Also from our FAQ section: What is Double Opt-in? 1. Connect to your Mailpro Account 2. Go to Forms inside your Configuration...
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