FAQ organized by category

General questions

How many users can I add to my Mailpro Account?

Mailpro Users With Mailpro you can easily add up to 5 users if...

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How can I add a User to my Mailpro Account?

With Mailpro you can have multiple users for your account. In order to add a user, just...

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How can I delete a User from my Mailpro Account?

Learn about how to delete users from your Mailpro Account One of the...

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Which permissions can my Mailpro users have?

User´s Permissions and Accesses With Mailpro's multi user feature, you can give individual...

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How to enable two-factor authentication?

To use the authenticator app go through the following steps: ...

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What is a Two Factor Authenticator (2FA) ?

Two Factor Authenticator A Two Factor Authentication is an extra layer of security...

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Do I need my phone for using a two factor authentication?

Two Factor Authentication (2FA) With a Two factor authenticator you will need your...

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What is a Domain Name?

What is a domain name?   Domain names are...

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Do I need my own domain name to do email marketing?

Do I need my own domain name to do email marketing?   ...

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Is Email Marketing Effective?

Effective email marketing can be a great way to connect with potential and current customers. When done...

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How often should I send the email marketing campaigns?

There’s nothing set in stone but how often should you email your customers? If you send too...

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What is the best day to send my newsletter?

The Opening Rate of an email campaign is the percentage of the number of your subscribers who...

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How do you Get your Mailpro Account Validated?

Mailpro Account Validation In order to comply with the law, and to avoid...

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What´s a non-reply email?

What is a Non-Reply Email? A non-reply email is an email address set...

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Are Emails Case Sensitive?

Are emails case sensitive? No, emails are not case sensitive. This means that...

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