FAQ organized by category

Legal questions

How does Mailpro manage the security of my data?

Data Security and Mailpro The security and the privacy of our clientele’s data matter to us. The Terms and Conditions of Maxony...

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Privacy Policy – GDPR : Why are you rolling out an updated privacy policy now rather than wait until May 25, 2018?

Mailpro is committed to General Data Protection Regulation (GDPR) compliance and to helping its customers with their own compliance journey....

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Privacy Policy – GDPR : My organization is not established in the EU, does the GDPR still apply to us?

Yes, it does if you process personal data of EU citizens. For instance, sending emails, conducting surveys and having subscribers from the EU.

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Privacy Policy – GDPR : Will I need to provide any information to Mailpro before the GDPR comes into force?

The GDPR requires Mailpro to maintain records of certain information, including the contact details of your EU representative and Data...

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Privacy Policy – GDPR : What personal data do we collect from people that visit our blog, website or app?

GDPR Compliance When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address,...

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Privacy Policy – GDPR : When do we collect data?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out...

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Privacy Policy – GDPR : How do we protect your data?

Protecting your Data Your personal information is contained behind secured networks and is only accessible by a limited number of persons...

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Privacy Policy - GDPR: What rights do you have on your personal data?

Privacy Policy According to EU General Data Protection Regulation (GDPR), you have the following rights: Your Rights How to use them with Mailpro Right...

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What kind of Cookies do we use?

Learn about which cookies we use  Cookies are small files that a site or its service provider transfers to your computer's...

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Privacy Policy – GDPR :Where and how long do we store your data?

Storing your Data Your personal data and your application data are stored in our Datacenter in Switzerland, Geneva. The data are...

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Privacy Policy – GDPR : How do we use your data?

 How do we use your data? We may use the information we collect from you when you register, make a purchase,...

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For how long do we keep your data?

    Closed Accounts : we delete all data appart from billing information for accounting purposes. Inactive Account : Account are closed after...

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