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Mailpro™ Training Videos

Email List Management

Importing your Email List to Mailpro  On PC: you must import your addresses using a .CSV file (Excel file). On Mac: the...
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Can I use my personal address to send the newsletters? Yes the shipping address used by default is the one you...
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Creating a Subscription Form We provide a form generator that enables you to create a registration form for the newsletter of...
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How do we manage the unsubscriptions? Unsubscriptions are managed automatically. For each produced newsletter, Mailpro™ automatically adds the unsubscribe link at...
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Problems when Importing your Addressbook You must check that you have the latest version of your browser (Internet Explorer, Firefox, Safari,...
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Importing contacts from an Open Office spreadsheet Select the .CSV format when you save your document. Select the semicolon as a...
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Why when importing my emails into an email list, some of them are not imported? This is probably because the addresses...
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Learn if Mailpro manages your email duplicates. Yes, a duplication check is done for every new import of addresses into an...
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How are badmails managed? The badmails / hard bounces are automatically moved from the list where they are located to the...
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Yes, the error code SMTP 5.2.2 (full mailbox) is considered as “bounce" by Mailpro™. This is a temporary bounce, so classified...
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Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when you create the...
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Yes, go to the “Address” tab, select “Badmail” in the menu and then click on the “Export the selection” icon....
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Merging your email list In Mailpro, in the “Address” tab, you can merge your lists. You just have to tick the books...
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Creating Segments Go to Contact tab and click in Segments.  Click in Add Segments. Types of conditions: On Contact Field: you can segment contacts...
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Creating a New Contact  Go to label Contacts > Contacts  and click in Add Contacts. You can add a single contact,...
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Editing your contact fields  Go to the label Contacts and click in Fields, then click in the field you want to...
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The fields Email and Phone can't be edited or sorted, firsts because it’s the identity of the contact. Read more about...
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Measure Email Segmentation Proper email segmentation improves the performance of your core email marketing metrics.  Click Rates: With email segmentation, you can...
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You can sort your fields according to the grade or importance you want. To do that go to: Label Contacts /   Fields...
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Tagging your contacts Use tags to organize your contacts and communicate accurately to your audience.  You can also automatically tag a...
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