How can I help you?

Max
Get 90% of your answers through research by keywords.
Max
By Category FAQ organized by category
Mailpro™ Training Videos

Newsletter creation

No, there is no limitation. However, the “size” should be as small as possible for easier reading. Actually there are more...
Read more
Yes, it is possible to personalize your newsletters using up to 50 dynamic fields available. When importing your address book...
Read more
Yes, you can seamlessly integrate images in your newsletter (the WYSIWYG HTML allows it by default). Anything possible in an...
Read more

Yes, you have the possibility to host your documents on our servers. This service is included in all subscription types. 


Read more
Learn how to add attachments to your newsletters  It isn't directly possible to add an attachment as with your messaging software. On...
Read more
Yes, it is. To change your link colors, you must assign a color to the text that you want before...
Read more
You can resize an image directly in your storage space with a right-click on the image and the “resize” option. It...
Read more
You can change the text and also the locations of these sentences in your message by inserting the “$linkTop$” and...
Read more
1. Customize the subject/title of the newsletter. 2. Customize the content of the newsletter. 3. Use a shipping address with a customized...
Read more
1. Too long titles/subjects. 2. Too much information. 3. Spelling mistakes. 4. The insertion of too big images. 5. Using an invalid or inaccessible...
Read more
There is a button in the HTML editor which allows you to change the background color of your newsletters with...
Read more
To access the free templates from your Mailpro™ account, click on the “Messages” tab and then on “Templates offered” in...
Read more

Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".


Read more
Yes, when writing a new newsletter, select the option “Import a message from the internet”. Then insert the access link...
Read more

When you create your newsletter using the editor, you can change he alignment of automatic links by using the drop-down list at the bottom of the editor window.


Read more
You will find here the list of forbidden words. These words should be avoided in your newsletter if you want...
Read more
In messages, the “Convert” button under your message enables you to change a message generated by our newsletter makers into...
Read more
Embedding a video requires the use of a script language or of an iFrame, which are very often blocked by...
Read more
After you sent your emails to your contact list, they will open their emails and a request will be sent...
Read more
The countdown timer doesn’t load on Outlook desktop version because animated gif are is not supported in Outlook desktop for...
Read more
Page 1 

Email Marketing Software & Email Automation

Open a Mailpro account and enjoy 500 free credits

TRY FOR FREE