Five actions ship with the current Mailpro automation module: send an email, send an SMS, add a tag to the contact, add the contact to a list, and send yourself an internal alert. Two of them spend credits (Email and SMS); three are completely free. You combine them in any order in the builder to express almost any "if-X-then-Y" flow.

Key takeaway: Email + SMS cost credits. Tag, List and Internal Alert are free. Mix them however you like.

The five V1 actions at a glance

Action What it does Credit cost
Send an email Sends an email to the current contact 1 email credit
Send an SMS Sends an SMS (rate by country) 1 SMS credit
Tag added / removed Adds or removes a tag on the contact Free
Subscribe / unsubscribe from a list Adds the contact to (or removes from) a list Free
Alert me Sends an email to YOU (the account owner) Free

How to combine them

You can chain as many actions as you want in a single workflow. A welcome series might be: Subscribe to list X, then send an email (welcome), wait 3 days, send another email (tutorial), and add the tag onboarding-done. A lead workflow might be: Tag “quote-requested” added, then send an internal alert (sales gets notified), add the contact to a "prospects" list, and send an auto-reply to the contact.

What about webhooks, branching, click-to-fire

Those are V1.1+ items on the roadmap and not part of the current action set. The five actions above are the V1 production set — everything in our docs and tutorials is built around them.

Build your first workflow with these five actions

Browse the automation actions page and the triggers they pair with. Check email pricing and SMS pricing for the credit rates.

Mailpro and automation

Beyond automation — email marketing that runs itself

Set your triggers once and let Mailpro send the right message at the right moment — Swiss-hosted and GDPR-native.

Start free with Mailpro See Mailpro pricing

Previous question

   

Next question

You might also be interested in:

What is email automation?

Email automation is the practice of sending pre-built emails to your contacts automatically — triggered by a date, a contact...

Read more

What is the best email automation?

There is no single "best" email automation — the best one is the one that matches your goals, your audience...

Read more

Can I pause an automation and reactivate it later?

Yes. Every Mailpro automation has an active/inactive switch. Flipping it to inactive stops new triggers from firing — no new...

Read more

Is there an unlimited automation plan?

Mailpro does not sell a separate "automation plan" with unlimited workflows — because it does not need one. Building and...

Read more

How do I see my automation consumption?

Two places tell you what your automations are eating in credits. The per-workflow status page shows you exactly how many...

Read more