Yes. Every Mailpro automation has an active/inactive switch. Flipping it to inactive stops new triggers from firing — no new contacts enter the flow — while contacts already inside the workflow keep moving through the remaining steps. Flip it back to active at any time, and the automation resumes triggering new contacts. You never have to rebuild the workflow from scratch.
What inactive means in practice
Pausing an automation is a guard at the entry door, not a kill-switch on the contacts inside. A welcome series with three emails spaced over a week will finish sending to anyone who started before you paused. New subscribers from the same list will not enter the series until you switch it back on. The same logic applies to date-based triggers (birthday, expiry) and to tag-based triggers.
Reactivating later
When you flip the switch back to active, Mailpro starts watching for the trigger conditions immediately. Past events that happened during the paused window do not retro-fire — an inactive automation does not catch up on missed birthdays. If you need to catch up, run a one-off campaign for that gap, then leave the automation active for everyone going forward.
Editing while paused
The cleanest moment to change an automation is while it is inactive. You can swap the email template, adjust the trigger, add a tag step, or rename the workflow without risking partial sends. Save your changes, double-check with a test contact, then re-activate. For test-before-activate guidance, see how to test an automation before activating, or read the automation definition for the basics.
Set up automations you can pause and reuse
Browse the automation triggers and actions available, or read about why email automation matters for businesses when you choose what to put behind the active switch.
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