Question : Are Mailpro automations GDPR-compliant?

Yes. Mailpro automations are GDPR-compliant by design. All automation data — contacts, triggers, message history — is stored on our Swiss-based servers, never enriched with third-party sources, and tied to the same consent and unsubscribe rules as every other email or SMS you send. A contact who unsubscribes is removed from every running automation immediately, with no further email or SMS sent to them.

Where automation data is stored

Mailpro servers are located in Switzerland under Swiss data protection law, which the European Commission recognises as offering an adequate level of protection. The same hosting applies to automations, campaigns, contact lists, statistics and SMS records. See our GDPR policy and how we protect your data for the full set-up.

What happens when a contact unsubscribes

The unsubscribe is honoured in real time. The contact is removed from every active workflow they are currently in, queued messages for them are cancelled, and no automation can re-add them later unless they explicitly re-subscribe. See how subscribers can unsubscribe; the same unsubscribe link appears in every automation message.

The data rights your contacts have

Under GDPR, contacts can ask to access, correct, export or delete their data. You can fulfil any of those requests from the contact record in Mailpro — including the history of every automation they passed through. User rights under our privacy policy covers the full list.

If your company sits outside Europe

GDPR still applies the moment you process data from EU residents, even from a US, UK or APAC company. Mailpro provides the same compliance set-up worldwide. GDPR for companies outside Europe walks through the implications.