FAQ organized by category

Questions most frequently asked:

How to fix Dmarc policy not enabled

DMARC (Domain-based Message Authentication, Reporting, and Conformance) allows domain owners to specify how unauthenticated emails should be handled, improving email...

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Can I rent a fixed IP, and what are the terms?

Yes, you can rent a fixed IP when subscribing to a plan. The terms are as follows: Annual Rental: Fixed IPs...

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Can I add branching logic to my surveys?

Yes, you can use branching logic, also known as conditional logic, in your surveys with Mailpro. This powerful feature allows...

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How does Mailpro ensure the security of survey data?

Mailpro places a high priority on the security of your survey data by employing multiple layers of protection to ensure...

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Does the survey tool provide analytics and reporting?

Yes, Mailpro's survey tool offers comprehensive analytics and reporting features. With dynamic statistics, you can gain valuable insights into your...

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Can I customize the look and feel of my surveys?

Yes, with Mailpro, you can fully customize the appearance of your surveys to match your brand or personal preferences. You...

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What is DNS Error 5.7.26 and How to Fix It?

DNS Error 5.7.26 is an SMTP authentication error that occurs when the recipient’s email server cannot verify the sender’s domain....

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How to Fix Error 5.1.1 (User Unknown)

What is Error 5.1.1? Error 5.1.1 occurs when an email is sent to a recipient whose email address is invalid or...

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How to Fix Error 5.7.1 (Relay Access Denied)

What is Error 5.7.1? Error 5.7.1 occurs when the email server does not allow relaying of emails to external domains. This...

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How to Fix Error 530 (Authentication Required)

What is Error 530? Error 530 occurs when an email server requires authentication, but it was either not provided or the...

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How to Fix Error 552 (Storage Limit Exceeded)

What is Error 552? Error 552 occurs when the recipient's mailbox has exceeded its storage quota. This prevents new emails from...

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How to Fix Error 451 (Local Policy Violation or Greylisting)

What is Error 451? Error 451 typically indicates that the recipient's server has temporarily rejected your email due to a local...

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