Question : How do I create a truly anonymous survey or form?

Many tools announce “anonymous” responses while keeping each respondent's IP address, exact time or browser, or tracking the click that led to the questionnaire. With Mailpro, an anonymous response keeps nothing that could lead back to the person: not in the response, not in our logs, not in your email statistics.

How to turn it on

• Survey or form: in the editor, Access section, tick Anonymous responses.
• Quick poll: Quick poll section, tick Anonymous vote.

The setting applies to new responses. Responses received before it was turned on keep their data.

What is never stored

• the IP address, the city and the country;
• the browser and the system (computer, phone);
• the page the respondent came from;
• the email address or fields a link could prefill;
• the time of the response: only the date is kept;
• no contact record is created or updated.

You see the responses, their number and their date. In the details of a response, the IP address, city, browser and system show “-”.

The path of a response

• A dedicated address. An anonymous survey or form is filled in on anonymous.forms.mailpro.com. This address leads straight to our servers in Switzerland, with no intermediary service (no content delivery network, no proxy).
• No click tracking. In your newsletters, links to this address are never turned into tracking links: no click is recorded, neither for the survey link nor for vote buttons. The same applies to emails sent through the Mailpro SMTP server.
• No telltale logs. The web server keeps no access log, and our technical logs record neither the IP address, nor the browser, nor the requested address for this dedicated address.
• No third-party service on the page. No captcha (Google or Cloudflare would see the IP address), and your own audience measurement script is not loaded. Bot protection runs on our servers, without storing anything.

One vote per person?

An anonymous vote is limited to one vote per browser. Tying the vote to the newsletter recipient would mean knowing who they are: exactly what anonymity rules out.

The limits, openly

• If a question asks for a name or an email address, the response is obviously no longer anonymous.
• With very few respondents, the result itself can hint at who answered what (three people, three “no” answers).
• The opening of your newsletter is still measured, as for any email; it says nothing about the response.
• If you embed the survey in your own website, your website sees its visitors: for complete anonymity, share the link.
• An anonymous form cannot take payments: the payment provider identifies the payer.

In detail: anonymous survey · run an anonymous vote · employee satisfaction survey.