By default, Mailpro forms and surveys send confirmation and notification emails from a Mailpro server address. To make those messages arrive from [email protected] instead, you simply need to switch the sender address in the form/survey settings and authorise your domain in Mailpro.
What you need before you start
- Access to your DNS zone (where your domain’s records live).
- An email address on the same domain you want to send from (for example [email protected]).
- A Mailpro account with the form or survey already created.
| Step | Where | Action |
|---|---|---|
| 1 | Mailpro account | Add and verify your sender email address |
| 2 | DNS zone | Publish the SPF and DKIM records Mailpro provides |
| 3 | Form / Survey settings | Select your verified address as the sender |
| 4 | Test | Submit the form to confirm the email arrives correctly |
How to switch the sender on your form or survey
Open the form or survey in Mailpro, go to the email/notification settings, and pick your verified address from the « sender » dropdown. Save and you’re done. The next submission will be sent from your domain.
SPF and DKIM in two minutes
Both records tell receiving mail servers that Mailpro is allowed to send on behalf of your domain. Without them, even technically valid emails can land in spam.
Authenticate your domain in Mailpro
Follow our step-by-step guides to configure SPF and set up DKIM — then your forms and surveys will send from your own domain with full deliverability.