Mailpro collects personal data only at clearly defined moments — never silently in the background. Each collection point has a specific purpose tied to providing the service.
Moments where we collect data
- Account registration — you provide name, email, billing address, phone
- Order / purchase — payment is handled by our PCI-compliant partner; we receive a token, never the raw card
- Newsletter subscription — if you opt in, we collect your email and consent timestamp
- Forms on our site — lead capture, demo requests, contact
- Live chat or support ticket — the messages and metadata of the exchange
- While using the application — uploaded contact lists, campaigns, statistics, and any content you store
Visitor data on our public site
Browsing our marketing pages also triggers limited collection through cookies and partners (Cloudflare for security, Google Ads for conversion tracking). See our cookies policy for the breakdown.
What you control
You can edit or delete most personal data from your My Account area. You can opt out of our newsletter at any time, and exercise your right to access, port, or erase your data — see how we use your data.
Where the data goes next
Once collected, account data is stored in our Swiss data center and processed under our GDPR-aligned safeguards. Retention follows the rules in data retention. The exhaustive list of what we collect is in what data we collect.
Want the full picture?
Read our privacy policy for the dual-entity setup, third-party processors, and your full GDPR rights.