We use the personal data you give us strictly to deliver the Mailpro service, comply with our legal obligations, and pursue legitimate business interests — never to resell or transfer your data to outside parties.
Quick rule: account data powers the service; visitor data keeps the public site secure and measured. We never sell or rent your personal data.
Why we use your data
- Provide the service — sign-in, campaign delivery, contact-list storage, statistics, billing
- Customer support — respond to your queries effectively and improve our service quality
- Process transactions — invoice issuance, renewal billing, payment-failure handling
- Account communications — periodic updates about software, applications, or improvements
- Continuity after support — keep context after a live-chat or email exchange so we can help next time
Third-party processors that handle your data
- PCI-compliant payment partners (Datatrans AG, Stripe, PayPal, PostFinance) for card processing — raw card data is never stored on our servers
- Cloudflare for CDN and Web Application Firewall — only the technical data needed for these features
- Mailpro AI / OpenAI when you use AI features — the prompt content you submit is processed by the third-party AI provider under their terms
- Google Ads for conversion tracking on our marketing site — aggregated, anonymous
What we never do with your data
- Sell or rent personal data to outside parties
- Use your contact lists or campaign data for our own marketing
- Read or transmit data from other tabs or sites in your browser
- Profile recipients beyond what your campaigns need
Legal disclosure
We may disclose information when necessary to comply with a legal obligation, enforce our site policies, or protect our rights, property, or safety — or those of others. Non-identifiable aggregate data may also be shared with third parties for marketing or analytics.
Related pages
See what data we collect, when we collect it, and your GDPR rights over the data we hold.
Want the full picture?
Read our complete privacy policy for the dual-entity setup, third-party processors, retention rules, and your full rights as a data subject.