Product or service information request form

This information request form lets prospects tell you which service interests them and what they want to know, so you can answer with relevant documentation instead of a generic reply. It is a natural next step on any product or service page.

What is this information request form for?

Place it wherever a visitor might want more details before buying: a service page, a brochure, a trade show stand. The person enters name, email, phone and company, chooses the service they are interested in (by default consultancy, marketing or administration), describes the information they are looking for and adds any useful context. A consent box confirms they agree to be contacted about their request. You receive qualified, structured requests that your sales team can handle quickly.

Who is it for?

• B2B service providers and consultancies
• Manufacturers and distributors receiving catalogue requests
• Training organisations answering course inquiries
• Public bodies and associations handling information requests

How to adapt it in Mailpro

• Replace the three services with your own offers, edit the texts and add your logo and colors.
• Use conditional questions to ask specific questions for each service.
• Tag contacts by service of interest, then send them a targeted Mailpro newsletter with the right content.
• Share it by link, by QR code at events or in your newsletter; every request arrives in Mailpro.

Tips

• Name your services exactly as on your website so visitors recognise them.
• Make the company field optional if you also serve private individuals.
• Reply with the precise information requested, not only a general brochure.

Frequently asked questions

How is it different from a request for information form in procurement?

A formal RFI is sent by buyers to suppliers. This form works the other way round: your prospects ask you for details. You can adapt it to either use.

Can I use it as a product information request form?

Yes. Replace the services with your product range and add a question on quantities or delivery country.

Is a service inquiry form better than a general contact form?

When you sell several services, yes: the service choice tells you immediately who should answer, unlike an open inquiry form.

Questions in this template

1. Your name
2. Email address
3. Phone number
4. Company name
5. Which service are you interested in?
   Consultancy · Marketing · Administration
6. What would you like information about?
7. Anything else we should know?
8. I agree to be contacted about my request