Online order form template

This online order form lets customers choose products and quantities, then decide between home delivery and collection from your shop. Each order is confirmed by email, making it a simple way to sell without a full online store.

What can you do with this online order form?

The example is built for a small honey producer: organic and lavender honey, a gift box and beeswax candles, each with a quantity field and space for order notes. Customers then choose delivery, which asks for their address, or collection, which asks for a preferred day. They indicate how they will pay (card on delivery or collection, bank transfer or cash) and leave their contact details. It is a practical product order form for artisans, local producers and seasonal sales.

Who is it for?

• Farmers, producers and artisans selling directly
• Bakeries, caterers and delicatessens taking advance orders
• Schools and associations organising fundraising sales
• Small businesses testing online sales before opening a shop

How to adapt it in Mailpro

Replace the products with your own, add prices in the labels, edit the payment options and add your logo and colours. The delivery or collection choice relies on conditional questions, so customers only see the fields they need. You can also add online payment if you want orders to be paid immediately. Share the order form through a link, a QR code on your stall or in a Mailpro newsletter announcing a new season; orders arrive in Mailpro.

Tips

• Show the price and unit next to each product to avoid surprises.
• Specify delivery areas, fees and collection hours in the introduction.
• Close the form or update the products as soon as an item runs out.
• Duplicate the order form template for special occasions such as holiday gift sales.

Frequently asked questions

Do I need a website to use an online order form?

No. You can share the link directly by email, on social media or through a printed QR code.

Can I limit quantities per customer?

Yes. Set a maximum value on the quantity fields to share limited stock fairly.

Is the online order form suitable for services?

Yes. Replace the products with services or packages, and the delivery question with a preferred date.

Questions in this template

Your products

1. Organic honey 250 g — Quantity
2. Lavender honey 500 g — Quantity
3. Gift box (3 jars) — Quantity
4. Beeswax candle — Quantity
5. Order notes (optional)

Delivery or collection

1. How would you like to receive your order?
   Delivery to my address · Collection from the shop
2. Delivery address
3. Preferred collection day
4. Payment method
   Card on delivery or collection · Bank transfer · Cash

Your details

1. First and last name
2. Email
3. Phone