What is Error 552?

Error 552 occurs when the recipient's mailbox has exceeded its storage quota. This prevents new emails from being delivered. Common reasons for this error include:

  • The recipient’s mailbox is full and cannot accept additional emails.
  • The email being sent is too large and exceeds the recipient's server size limits.

This is a recipient-side issue, but there are steps you can take to resolve or mitigate it.

How to Fix Error 552?

Follow these steps to address Error 552:

  1. Contact the Recipient:
    • Inform the recipient that their mailbox is full and needs to be cleared to receive new emails.
    • Ask them to delete unnecessary emails or increase their mailbox quota if possible.
  2. Reduce Email Size:
    • Ensure your email (including attachments) does not exceed the size limit set by the recipient’s server.
    • Compress large attachments or provide a link to download files instead of attaching them directly.
  3. Retry Sending Later:
    • After the recipient has cleared their mailbox, resend the email.
  4. Check Your Server Limits:
    • Ensure your sending server allows emails of the size you’re trying to send.

Preventing Error 552 in the Future

  • Encourage recipients to manage their mailbox storage proactively.
  • Avoid sending excessively large emails; use file-sharing services for large files.
  • Ensure your emails are optimized in size and format.
  • Monitor email bounce reports for patterns and notify affected recipients accordingly.

Error 552 is typically a recipient-side issue, but by following these steps, you can minimize disruptions and improve email delivery. If the problem persists, consult with your email provider or the recipient for further assistance.

 

See the List of Common SMTP Errors

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