Why send automatic birthday emails

It's always nice to feel liked and appreciated — a birthday message builds a friendly, human relationship with your customer, especially when it comes with a real gift: a 20% bonus on your site, a surprise in store, or an exclusive coupon. It's a small gesture that drives loyalty and repeat business.

Want ideas? See our examples of automated birthday emails, and personalize each one with the recipient's name and a unique code using dynamic fields.

HOW IT WORKS

Automate birthdays in three steps

1

Add a birthday field

When importing your address book, include each client's date of birth.

2

Choose field & template

In the Automatic Email section, pick the birthday field as the trigger and your template.

3

Mailpro delivers daily

We check your database every day and send at the time you defined.

Birthday emails are just one way to save time and get personal. Some of the most-used automations are welcome emails, emails triggered by clicks or openings, and emails within a timeframe — all part of Mailpro's email automation.

QUESTIONS

Birthday email automation — FAQ

Do I need a date-of-birth field to automate birthday emails?
Yes. Import your contacts with a birthday field (DOB). In the Automatic Email section, select that field as the trigger and choose your template.
Can I include a unique coupon or promo code?
Absolutely. Use dynamic fields to insert personalized coupon codes, or create segmented offers for VIPs, first-time buyers and more.
What time zone is used to send the emails?
Mailpro uses your account's time zone for scheduling. Set the delivery time that best fits your audience and we'll deliver on the day automatically.
Can I A/B test my birthday email?
Yes. Create two template versions (subject, image, offer) and compare performance, then use the results to optimize future automated sends.

Wish every customer a happy birthday

Start free and set up a birthday automation that delights customers and boosts loyalty — on autopilot.