What branching logic does for your surveys

Branching logic — also called conditional or skip logic — shows or hides questions based on what a participant has already answered. Rather than making everyone read through questions that do not apply, the survey adapts in real time and guides each person down the shortest relevant path. The result is a cleaner experience and better quality feedback.

You can add branching to any questionnaire you build when you create an online survey in Mailpro, whether you are running a customer satisfaction survey or a piece of market research. Set your conditions in a few clicks and let each answer shape the questions that follow.

Conditional paths

Show only the questions that apply

Set a simple rule — when this answer is chosen, reveal that question — and Mailpro routes every participant through the questions that matter to them. Irrelevant sections stay hidden, so the survey feels short even when it covers many scenarios, and you gather sharper, more useful answers.

Build your first survey →
Conditional questions that appear based on previous answers
No-code builder

Design the whole flow without writing code

Add questions, arrange them in order and define your logic visually — no scripting required. Keep participants oriented with a survey progress bar and collect precise input using rating fields, so a smart, adaptive survey stays effortless to complete.

Create an opinion poll →
No-code survey maker with visual branching logic
Insight and follow-up

See where answers lead, then act on them

Because each path is defined, you always know which branch a participant took. Track responses as they arrive with dynamic survey statistics, export your responses for deeper analysis, and share the survey across email and the web to reach every participant.

Explore survey statistics →
Dynamic statistics showing which branches participants followed
FREQUENTLY ASKED

Branching logic surveys — questions answered

What is a branching logic survey?
A branching logic survey changes which questions appear based on earlier answers. Instead of showing everyone the same long list, it reveals only the questions relevant to each participant, keeping the survey short and focused and improving the quality of the feedback.
Do I need to know how to code to use branching logic in Mailpro?
No. Mailpro is a no-code survey maker. You set conditions visually — when an answer is chosen, decide which question, section or path shows next — with no scripting required. You can still add rating fields and a progress bar to shape the experience.
Does branching logic improve completion rates?
Yes. By skipping questions that do not apply, branching logic keeps surveys shorter and more relevant, which reduces drop-off and encourages participants to finish. It works the same way for a customer satisfaction survey as it does for market research.
Is my survey data hosted securely?
Yes. Mailpro is Swiss-hosted and GDPR-native. Responses are stored on Swiss infrastructure and you can collect explicit consent directly within your survey.

Build a survey that adapts to every participant

Create your free Mailpro account and add branching logic in minutes — no code, Swiss-hosted, no credit card required.