Long questionnaires lose people. With branching logic in Mailpro™, each answer decides which question comes next — so participants see only what is relevant to them. Shorter surveys, less friction and richer feedback, all built with no code.

Branching logic — also called conditional or skip logic — shows or hides questions based on what a participant has already answered. Rather than making everyone read through questions that do not apply, the survey adapts in real time and guides each person down the shortest relevant path. The result is a cleaner experience and better quality feedback.
You can add branching to any questionnaire you build when you create an online survey in Mailpro, whether you are running a customer satisfaction survey or a piece of market research. Set your conditions in a few clicks and let each answer shape the questions that follow.
Set a simple rule — when this answer is chosen, reveal that question — and Mailpro routes every participant through the questions that matter to them. Irrelevant sections stay hidden, so the survey feels short even when it covers many scenarios, and you gather sharper, more useful answers.
Build your first survey →
Add questions, arrange them in order and define your logic visually — no scripting required. Keep participants oriented with a survey progress bar and collect precise input using rating fields, so a smart, adaptive survey stays effortless to complete.
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Because each path is defined, you always know which branch a participant took. Track responses as they arrive with dynamic survey statistics, export your responses for deeper analysis, and share the survey across email and the web to reach every participant.
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Create your free Mailpro account and add branching logic in minutes — no code, Swiss-hosted, no credit card required.