FAQ organized by category

Questions most frequently asked:

When is the best time to send my newsletter?

There’s no one-size-fits-all answer, but research shows that the best times to send newsletters often depend on your audience, industry,...

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How to Create Your Captcha with Google?

Adding a CAPTCHA to your forms is a great way to prevent spam and automated submissions. To get started, you...

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How to Integrate and Configure the SMTP Service with AI GPT Operator?

Integrating a reliable SMTP service is essential for any application requiring the sending of transactional or marketing emails. In this...

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How to fix Dmarc policy not enabled

DMARC (Domain-based Message Authentication, Reporting, and Conformance) allows domain owners to specify how unauthenticated emails should be handled, improving email...

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Can I rent a fixed IP, and what are the terms?

Yes, you can rent a fixed IP when subscribing to a plan. The terms are as follows: Annual Rental: Fixed IPs...

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Can I add branching logic to my surveys?

Yes, you can use branching logic, also known as conditional logic, in your surveys with Mailpro. This powerful feature allows...

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How does Mailpro ensure the security of survey data?

Mailpro places a high priority on the security of your survey data by employing multiple layers of protection to ensure...

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Does the survey tool provide analytics and reporting?

Yes, Mailpro's survey tool offers comprehensive analytics and reporting features. With dynamic statistics, you can gain valuable insights into your...

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Can I customize the look and feel of my surveys?

Yes, with Mailpro, you can fully customize the appearance of your surveys to match your brand or personal preferences. You...

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What is DNS Error 5.7.26 and How to Fix It?

DNS Error 5.7.26 is an SMTP authentication error that occurs when the recipient’s email server cannot verify the sender’s domain....

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How to Fix Error 5.1.1 (User Unknown)

What is Error 5.1.1? Error 5.1.1 occurs when an email is sent to a recipient whose email address is invalid or...

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How to Fix Error 5.7.1 (Relay Access Denied)

What is Error 5.7.1? Error 5.7.1 occurs when the email server does not allow relaying of emails to external domains. This...

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