Forms are where customers hand you information: a booking request for a guided walk, a quote enquiry for a bathroom renovation, a registration for a club prize-giving, a signed waiver before a bungy jump or a mountain-bike hire. Mailpro’s form builder lets New Zealand businesses create those forms without code, publish them anywhere, and send the responses straight into their contact lists.
Forms New Zealand businesses build most
- Booking and reservation forms for accommodation, tours, restaurants and workshops. Start from the booking templates.
- Enquiry and quote requests for trades and professional services.
- Event registrations for conferences, school fundraisers, sports clubs and community events.
- Consent forms and waivers for adventure activities, health and fitness providers; see the consent and waiver templates.
- Newsletter sign-ups, covered in detail in how to create a subscription form.
Designed around New Zealand details
Good forms feel local. Use a phone field that accepts +64 numbers, address fields that match New Zealand formats (street, suburb, town or city, and a four-digit postcode), and dates written day-month-year. If your form includes te reo Māori, check in the preview that macrons display correctly. You can customise the form design with your colours and logo so it matches your website.
Privacy Act 2020: get it right at the point of collection
A form is where Privacy Act obligations start. The Act’s principles ask you to:
- Collect only what you need for a clear purpose (IPP 1). A quote request rarely needs a date of birth.
- Tell people why you are collecting their information, who will receive it and how they can access or correct it (IPP 3). A short statement and a link to your privacy policy next to the submit button covers this for most forms.
- Keep it secure (IPP 5). Mailpro stores form responses in Switzerland on private infrastructure, outside US jurisdiction, with TLS 1.3 encryption.
If a form also signs people up for marketing, add a separate, unticked consent box. Under the Unsolicited Electronic Messages Act 2007, that consent is what allows you to email or text them later. See email marketing law in New Zealand.
After someone submits
- Send an automatic confirmation email to the person who filled in the form.
- Get an email alert for each new response, so bookings are not missed.
- Add the contact to a list and start a welcome or follow-up journey.
- Review the results in form statistics.
Keep spam and bad data out
Public forms attract bots. Add a captcha to stop automated submissions, make key fields required, and use double opt-in on sign-up forms so only real, confirmed addresses reach your lists. Clean data means fewer bounces, more accurate reports and fewer awkward mistakes, such as a booking confirmation sent to a mistyped address.
Forms for teams and communities
Forms are not only for customers. Schools, clubs, marae committees and community groups use them for volunteer rosters, event registrations and permission slips; businesses use them for internal requests and incident reports. The same privacy principles apply: say why you are collecting the information, keep it secure, and delete it when it is no longer needed.
Publish anywhere
Embed the form on your website, share a link by email or social media, or use it on a tablet at the counter or a market stall. Our step-by-step guide on how to create an online form shows the process from template to launch.