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Questions most frequently asked:
How Does Email Blacklisting Happen?
Email blacklisting almost always comes from one of three causes: complaints, traps or technical problems. Anti-spam organisations watch sending behaviour...
Read moreWhat is Email Blacklisting?
Email blacklisting is a deliverability blocker: an IP address or sending domain gets added to a public list of suspected...
Read moreHow to Send Form and Survey Emails From Your Own Domain
By default, Mailpro forms and surveys send confirmation and notification emails from a Mailpro server address. To make those messages...
Read moreAre Email Addresses Case Sensitive?
Short answer: in everyday email use, addresses are treated as case-insensitive. Sending to [email protected] or [email protected] reaches the same inbox...
Read moreHow can I effectively manage my email list?
Managing an email list well is the difference between a campaign that lands in the inbox and one that gets...
Read moreWhat’s a no-reply email?
A no-reply email is a sender address — for example [email protected] — used to push transactional or notification messages without...
Read moreWhat’s the best font to use in email marketing?
The best font for email marketing is the one that displays correctly everywhere your campaign lands. Email clients have very...
Read moreWhat is a CTA or call to action?
A CTA, or call-to-action, is the prompt — usually a button or styled link — that tells your reader exactly...
Read moreLocal Laws and Restrictions on SMS Campaigns
SMS marketing rules vary widely by country. Mailpro routes through licensed regional carriers, but the legal responsibility for consent, opt-out,...
Read moreSMS regulations in Peru
Marketing SMS in Peru are governed by Law 29733 on Personal Data Protection, its regulation (Supreme Decree 003-2013-JUS) and the...
Read moreSMS regulations in Mexico
Marketing SMS in Mexico are governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP),...
Read moreSMS regulations in Italy
Marketing SMS in Italy are governed by the GDPR, the Italian Data Protection Code (Legislative Decree 196/2003 as amended by...
Read moreSMS regulations in Colombia
Marketing SMS in Colombia are governed by Law 1581 of 2012 (Personal Data Protection), Decree 1377 of 2013, and the...
Read moreSMS regulations in Brazil
Marketing SMS in Brazil are governed by the General Data Protection Law (LGPD), the Consumer Defense Code (CDC) and the...
Read moreSMS regulations for Australia
Marketing SMS in Australia are governed by the Spam Act 2003 and the Privacy Act 1988, both enforced by the...
Read moreSMS regulations for Panama
Marketing SMS in Panama are governed by Law 81 of 2019 on Personal Data Protection, the regulations issued by the...
Read moreSMS regulations for Belgium
Marketing SMS in Belgium are governed by the Belgian Code of Economic Law (Book VI / XII), the GDPR and...
Read moreSMS regulations for Germany
Sending marketing SMS in Germany is governed by the Federal Data Protection Act (BDSG), the GDPR and the German Act...
Read moreSMS Regulations in France: What You Must Know
SMS marketing in France is one of the strictest in Europe. Get it right and you reach a highly engaged...
Read moreWhat is the maximum length of an email address?
The official limits for an email address are set by RFC 5321: a maximum of 64 characters for the local...
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