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Questions most frequently asked:
What Is a Welcome Email?
A welcome email is the first message someone receives after subscribing to your list, creating an account or completing their...
Read moreHow to Optimise Subject Lines as Title Tags for Email Campaigns
An email subject line plays the same role as a web title tag: it’s the first thing people see in...
Read moreIs There a Difference Between a Spam Blacklist and a DNS-Based Blacklist?
Both terms refer to lists of senders flagged as suspicious, but they describe slightly different things. A « spam blacklist...
Read moreHow Often Should I Check My Email Metrics for Blacklisting Signs?
The right cadence depends on how often you send. As a baseline: scan core deliverability metrics after every campaign, do...
Read moreWhat Are the Consequences of Being Blacklisted?
Being blacklisted is more than a technical inconvenience — it disrupts your entire email programme. Open rates collapse, revenue drops,...
Read moreWhat Are the Differences Between Texting and Email?
Texting and email both deliver written messages, but they target very different moments. SMS goes straight to the phone in...
Read moreHow to Check if Your Email Address Is Blacklisted
An email address itself doesn’t end up on a blacklist directly — what actually gets listed is the IP address...
Read moreHow Does Email Blacklisting Happen?
Email blacklisting almost always comes from one of three causes: complaints, traps or technical problems. Anti-spam organisations watch sending behaviour...
Read moreWhat is Email Blacklisting?
Email blacklisting is a deliverability blocker: an IP address or sending domain gets added to a public list of suspected...
Read moreHow to Send Form and Survey Emails From Your Own Domain
By default, Mailpro forms and surveys send confirmation and notification emails from a Mailpro server address. To make those messages...
Read moreAre Email Addresses Case Sensitive?
Short answer: in everyday email use, addresses are treated as case-insensitive. Sending to [email protected] or [email protected] reaches the same inbox...
Read moreHow can I effectively manage my email list?
Managing an email list well is the difference between a campaign that lands in the inbox and one that gets...
Read moreWhat’s a no-reply email?
A no-reply email is a sender address — for example [email protected] — used to push transactional or notification messages without...
Read moreWhat’s the best font to use in email marketing?
The best font for email marketing is the one that displays correctly everywhere your campaign lands. Email clients have very...
Read moreWhat is a CTA or call to action?
A CTA, or call-to-action, is the prompt — usually a button or styled link — that tells your reader exactly...
Read moreLocal Laws and Restrictions on SMS Campaigns
SMS marketing rules vary widely by country. Mailpro routes through licensed regional carriers, but the legal responsibility for consent, opt-out,...
Read moreSMS regulations in Peru
Marketing SMS in Peru are governed by Law 29733 on Personal Data Protection, its regulation (Supreme Decree 003-2013-JUS) and the...
Read moreSMS regulations in Mexico
Marketing SMS in Mexico are governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP),...
Read moreSMS regulations in Italy
Marketing SMS in Italy are governed by the GDPR, the Italian Data Protection Code (Legislative Decree 196/2003 as amended by...
Read moreSMS regulations in Colombia
Marketing SMS in Colombia are governed by Law 1581 of 2012 (Personal Data Protection), Decree 1377 of 2013, and the...
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