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Questions most frequently asked:
What’s the best font to use in email marketing?
The best font for email marketing is the one that displays correctly everywhere your campaign lands. Email clients have very...
Read moreWhat is a CTA or call to action?
A CTA, or call-to-action, is the prompt — usually a button or styled link — that tells your reader exactly...
Read moreLocal Laws and Restrictions on SMS Campaigns
SMS marketing rules vary widely by country. Mailpro routes through licensed regional carriers, but the legal responsibility for consent, opt-out,...
Read moreSMS regulations in Peru
Marketing SMS in Peru are governed by Law 29733 on Personal Data Protection, its regulation (Supreme Decree 003-2013-JUS) and the...
Read moreSMS regulations in Mexico
Marketing SMS in Mexico are governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP),...
Read moreSMS regulations in Italy
Marketing SMS in Italy are governed by the GDPR, the Italian Data Protection Code (Legislative Decree 196/2003 as amended by...
Read moreSMS regulations in Colombia
Marketing SMS in Colombia are governed by Law 1581 of 2012 (Personal Data Protection), Decree 1377 of 2013, and the...
Read moreSMS regulations in Brazil
Marketing SMS in Brazil are governed by the General Data Protection Law (LGPD), the Consumer Defense Code (CDC) and the...
Read moreSMS regulations for Australia
Marketing SMS in Australia are governed by the Spam Act 2003 and the Privacy Act 1988, both enforced by the...
Read moreSMS regulations for Panama
Marketing SMS in Panama are governed by Law 81 of 2019 on Personal Data Protection, the regulations issued by the...
Read moreSMS regulations for Belgium
Marketing SMS in Belgium are governed by the Belgian Code of Economic Law (Book VI / XII), the GDPR and...
Read moreSMS regulations for Germany
Sending marketing SMS in Germany is governed by the Federal Data Protection Act (BDSG), the GDPR and the German Act...
Read moreSMS Regulations in France: What You Must Know
SMS marketing in France is one of the strictest in Europe. Get it right and you reach a highly engaged...
Read moreWhat is the maximum length of an email address?
The official limits for an email address are set by RFC 5321: a maximum of 64 characters for the local...
Read moreFile upload: how and why we rename your files
When you upload an image or document to your Mailpro account, the original filename is replaced by a unique random...
Read moreHow to Reduce Your SpamAssassin Score
At Mailpro, we use SpamAssassin to evaluate every campaign before it goes out — both the email content and the...
Read moreHow to enable password-protected forms and surveys
Mailpro lets you lock any form, survey or quiz behind a password so only the people you choose can answer....
Read moreInternet Explorer 11 is no longer supported by Mailpro
Microsoft retired Internet Explorer 11 in 2022, and Mailpro has followed by removing IE11 from its list of supported browsers....
Read moreHow Long Do We Keep Your Data?
Mailpro keeps your data only as long as it is needed for the services you use, your legal obligations, and...
Read moreWhat is a user agent and how does Mailpro use it?
A user agent is the identifier a web browser or email client sends to a server so it can introduce...
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