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Questions most frequently asked:
How often should I send email marketing campaigns?
There’s no single right number. The best frequency depends on what you’re sending, who is on your list and how...
Read moreIs Email Marketing Effective?
Yes — and by a wide margin. The latest industry studies put email marketing ROI at around $36 for every...
Read moreDo I need my own domain name to do email marketing?
Strictly speaking, no — you can technically send a Mailpro campaign from a free Gmail or Outlook address. In practice,...
Read moreWhat is a domain name?
A domain name is the human-readable address of a website or email server — like mailpro.com. Behind the scenes the...
Read moreDo I need my phone for using a two-factor authentication?
Short answer: a smartphone is the most common way to receive your Mailpro 2FA codes, but it is not strictly...
Read moreWhat is a two-factor authenticator (2FA)?
A two-factor authenticator (2FA) is a small mobile or browser app that produces a fresh 6-digit code every 30 seconds....
Read moreHow to enable two-factor authentication?
Two-factor authentication (2FA) protects your Mailpro account by asking for a one-time code from an authenticator app every time you...
Read moreWhich permissions can my Mailpro users have?
Each user you add to your Mailpro account works under their own permission profile. The owner decides exactly what every...
Read moreHow can I delete a user from my Mailpro account?
You can delete a Mailpro user from My Account > Users. The deletion is scheduled for the end of your...
Read moreHow can I add a user to my Mailpro account?
Adding a user to your Mailpro account takes less than a minute and gives each teammate their own login, profile...
Read moreHow many users can I add to my Mailpro account?
Mailpro’s multi-user feature lets you grow beyond a single login by adding extra users to one Mailpro account. Teammates, freelancers...
Read moreCreate an automatic email based on a date
Want to send an automatic email at a specific moment tied to a date stored in your list — birthday,...
Read moreHow do I create an automatic email for a segment of my list?
Yes — you can target a specific sub-group of your list rather than the whole audience. The pattern is segment-first,...
Read moreAre Mailpro Fees Refundable?
All fees paid to Mailpro are non-refundable, except where applicable law requires otherwise. This rule is part of our Terms...
Read moreHow do I create an automatic email when a contact subscribes?
A welcome email — sent automatically the moment a new contact joins your list — is the most engaging email...
Read moreWhat are Mailpro automation limits?
There is no hard cap on the number of automations you can run, the number of steps in a single...
Read moreShould I Buy an Email List?
Short answer: no. Buying or renting an email list is one of the fastest ways to wreck your sender reputation,...
Read moreHow Can I Grow My Email List Naturally?
The fastest way to grow an email list is also the worst — buying lists, scraping addresses, importing «old contacts»...
Read moreHow to Use Mailpro to Send SMS?
Sending SMS through Mailpro takes the same shape as sending email: import a list of phone numbers, draft your message,...
Read moreMailpro Configuration Limitation
Mailpro is built to scale — from your first 100 contacts to a million-strong list with daily transactional volume. The...
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