FAQ organized by category

Newsletter creation

Is there a size limit for a newsletter?

Newsletter Size Limit  No, there is no limitation. However, the “size” should be...

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Can I display images automatically upon receipt of newsletters?

Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...

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Why don't the images inside my newsletter have the right dimensions?

Newsletter Image Dimensions It may come from some mail client whose editor image size...

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Do you offer newsletter templates?

More than 600 Newsletter Templates waiting for you  Yes, we have more than 600...

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Is it possible to personalize my newsletters?

                    Personalizing Your Newsletters Yes, it is possible to personalize your newsletters using Mailpro’s dynamic fields. Personalization is a powerful way to...

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Can we insert images in the newsletters?

Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...

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Is it possible to host my images and files on Mailpro™?

Hosting Images and Files inside Mailpro  Yes, you have the possibility to host...

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How can I add an attachment to my newsletter?

Learn how to add attachments to your newsletters  It isn't directly possible to...

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Is it possible to edit the color of the hyperlink text?

Edit the color of the hyperlink text Yes, it is. To change your...

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How to resize an image?

Resizing your Images You can resize an image directly in your storage space...

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How can I change the viewing link and the unsubscribe link?

How can I change the viewing link and the unsubscribe link? You can...

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The 10 Rules of Email Marketing

The 10 Rules of Email Marketing 1. Customize the subject/title of the newsletter....

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10 errors to avoid for your Newsletter

10 Mistakes to avoid when making your newsletter  1. Too long titles/subjects. ...

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How to modify the background color of the newsletter?

Your Newsletter Background Color There is a button in the HTML editor which...

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How can I access the free newsletter templates?

Free Newsletter Templates  To access the free templates from your Mailpro™ account, click...

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How can I access the newsletter models?

Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".

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Can I create a newsletter starting from an HTML page?

Newsletter starting from an HTML page Yes, when writing a new newsletter, select...

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How can I change the alignment of automatic links?

Change the alignment of automatic links When you create your newsletter using the...

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List of words you shouldnt use inside your email campaign

Words you shouldn´t use inside your email campaign You will find here the...

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"Why do newsletter images appear differently upon reception?"

Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...

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