FAQ organized by category

Newsletter creation

How to modify the background color of the newsletter?

Your newsletter's background colour reinforces brand identity and guides the reader's eye. Mailpro lets you change it in a few...

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10 mistakes to avoid in your newsletter

A few simple mistakes can wreck your open rate, drive unsubscribes and ruin deliverability. Here are the 10 pitfalls to...

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Can I create a newsletter from an HTML page?

Yes — Mailpro lets you import your own HTML code or a complete web page and turn it into an...

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How can I change the alignment of automatic links?

Mailpro automatically adds the view online and unsubscribe links in the footer. You can fully control alignment, language and style. Pro...

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How can I access the newsletter templates?

Mailpro offers a library of 800+ professional, fully responsive templates — organised by industry, event or marketing goal. Pro tip: filter...

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How to Access Free Newsletter Templates in Mailpro

Mailpro ships with 200+ free, responsive newsletter templates covering every industry — sales, events, real estate, hospitality, education and more....

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How can I change the viewing link and the unsubscribe link?

The view online and unsubscribe links are mandatory in every newsletter — required by GDPR, CAN-SPAM and CASL. Mailpro inserts...

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Is it possible to edit the color of the hyperlink text?

Link color plays a key role: it signals to the reader that a word is clickable and reinforces your brand's...

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How can I add an attachment to my newsletter?

Mailpro recommends a more modern, more effective approach than the traditional attachment: host the file in Mailpro and insert a...

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Is it possible to host my images and files on Mailpro?

Yes — Mailpro includes free, unlimited hosting for your images, PDFs and other campaign files. Pro tip: every hosted file gets...

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Can we insert images in the newsletters?

Absolutely. Mailpro ships with an unlimited image library and a drag-and-drop editor, making it effortless to add visuals. Pro tip: well-optimised...

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Is it possible to personalize my newsletters?

Yes — Mailpro lets you personalize every newsletter beyond the basic first name. Dynamic fields tailor each email to its...

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How to resize an image in a newsletter?

Mailpro's drag-and-drop editor resizes your images in just a few clicks — no external software needed. Pro tip: keep each image...

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Do You Offer Newsletter Templates?

Yes — Mailpro includes dozens of free, responsive newsletter templates ready to customize. Pick one, swap the colours and copy,...

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Why Don't My Newsletter Images Have the Right Dimensions?

If your newsletter images look stretched, blurry or wrongly cropped, it's almost always a sizing mismatch between the file, the...

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Can I Display Images Automatically in Newsletters?

By default, most email clients block remote images until the recipient opts in. You can't force them to load —...

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Is There a Size Limit for a Newsletter?

Yes — and the limit that hurts most isn't from your ESP, it's from Gmail clipping at 102 KB of...

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