Odoo – Integrate Mailpro SMTP for Automated Business Emails

Odoo is one of the most powerful open-source business management platforms available today. From CRM and inventory to HR and accounting, it offers modular solutions that help organizations streamline operations and scale efficiently. But when it comes to automated business emails, ensuring reliability, deliverability, and security is absolutely crucial.

That’s where Mailpro comes in. By integrating Mailpro’s SMTP service with Odoo, businesses can ensure their automated emails—like invoices, password resets, confirmation messages, or updates—are sent securely and successfully reach recipients’ inboxes.

In this comprehensive guide, we’ll explore how to integrate Mailpro SMTP with Odoo, the benefits of doing so, common use cases, best practices, and solutions to potential setup issues.

What is SMTP and Why Does It Matter for Odoo?

SMTP (Simple Mail Transfer Protocol) is the standard protocol used to send outgoing emails from web applications and systems like Odoo. By default, Odoo allows you to configure external SMTP servers for managing email delivery.

Using a dedicated SMTP provider like Mailpro ensures:

• High deliverability rates
• Compliance with email standards (SPF, DKIM, DMARC)
• Real-time stats for monitoring performance
• Avoidance of blacklists and spam filters
• Secure infrastructure for sending business-critical emails

Relying on a basic or generic SMTP service (like your website host or internal mail server) can result in delays, errors, or worse—emails landing in spam. That’s why integrating a specialized solution like Mailpro is a smart business decision.

Why Choose Mailpro SMTP for Odoo Emails?

Mailpro offers an enterprise-grade SMTP solution that’s ideal for Odoo users. Here’s why:

• Exceptional Deliverability: Emails are authenticated with SPF, DKIM, and DMARC, improving your domain reputation and inbox placement.
• Real-Time Statistics: Track open rates, bounce rates, and delivery status through Mailpro’s user-friendly dashboard.
• Automation-Ready: Perfect for automated messages like invoice notifications, shipping updates, appointment reminders, and more.
• High Security: SSL/TLS encryption and 100% Swiss hosting for GDPR compliance.
• Affordable & Scalable: Plans that grow with your business.

Step-by-Step: How to Integrate Mailpro SMTP with Odoo

Step 1: Gather Your Mailpro SMTP Credentials

1. Log into your Mailpro account:
2. Navigate to Settings > SMTP Configuration
3. Take note of the following SMTP settings:
   • SMTP Server: smtp.mailpro.com
   • Port: 587 (recommended with STARTTLS) or 465 (with SSL)
   • Username: Your Mailpro email address
   • Password: Your Mailpro SMTP password

Step 2: Configure Outgoing Mail Server in Odoo

1. Log in to your Odoo backend with administrative privileges.
2. Go to: Settings > Technical > Email > Outgoing Mail Servers
3. Click on Create
4. Fill in the following details:
   • Description: Mailpro SMTP
   • SMTP Server: smtp.mailpro.com
   • SMTP Port: 587
   • Connection Security: STARTTLS (or SSL if using port 465)
   • Username: Your Mailpro account email
   • Password: Your Mailpro SMTP password
5. Click Test Connection to validate the setup.
6. Once verified, click Save.

Common Use Cases for Odoo + Mailpro SMTP

• Invoice and Payment Confirmations
• User Registration Emails
• Order Confirmations and Shipping Notifications
• Password Reset Emails
• Calendar Invitations or Reminders
• Employee Onboarding Messages
• Appointment Scheduling and Follow-ups

Troubleshooting SMTP Integration in Odoo

Problem: Authentication failed

• Double-check your Mailpro SMTP password.
• Make sure SMTP access is enabled in your Mailpro account.

Problem: Emails marked as spam

• Ensure your domain has correct SPF, DKIM, and DMARC records configured.
• Avoid using spammy language in your automated messages.

Problem: Odoo shows a connection error

• Confirm the SMTP port (587 with STARTTLS or 465 with SSL).
• Check your firewall or server settings to ensure SMTP traffic is allowed.

Best Practices for Business Email Deliverability

• Authenticate your domain using SPF, DKIM, and DMARC records
• Use a custom domain email address (e.g., [email protected])
• Monitor your bounce and open rates regularly via Mailpro
• Avoid large attachments and spam trigger words
• Clean your contact lists to avoid sending to invalid addresses

Monitor and Improve Your Email Performance

With Mailpro, you don’t just send emails—you get full visibility into how they perform.

• View delivery and open statistics per message
• Track bounced or failed emails
• Export reports for documentation or auditing
• Optimize content based on engagement

Looking for Advanced Integration? Use the Mailpro API

If your team wants to go beyond SMTP, Mailpro also provides a complete REST API to connect with Odoo for custom email triggers, dynamic content insertion, and advanced automation. This allows full control over how and when emails are sent, all from within your business systems.

Explore the API here: API SMTP Email | Send emails from your apps - XML & JSON - v3

Integrating Mailpro SMTP with Odoo is a simple yet powerful way to improve your business email communications. With better deliverability, stronger security, and real-time tracking, you can trust that your messages will reach the right people at the right time.

Whether you're sending automated invoices, client updates, or staff alerts, Mailpro ensures every email counts.

Ready to connect Mailpro to your Odoo system?
Start your SMTP integration today and elevate your business communication.