FAQ organized by category

SMS marketing

How do I add an SMS opt-in?

To add an SMS opt-in, collect explicit consent to receive text messages — through a signup form field, a checkbox,...

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What’s the character limit for an SMS?

A single SMS holds up to 160 characters with the standard GSM-7 alphabet, or 70 characters when it contains Unicode...

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How to Configure a SenderName for SMS

SenderName lets your SMS campaigns display your brand or company name (or a phone number) instead of the default mailpro.com...

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How to Create an Automatic SMS with Mailpro

Automate SMS the same way you automate email — by date, signup or behaviour. Mailpro fires the message at the...

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Local Laws and Restrictions on SMS Campaigns

SMS marketing rules vary widely by country. Mailpro routes through licensed regional carriers, but the legal responsibility for consent, opt-out,...

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SMS regulations in Peru

Marketing SMS in Peru are governed by Law 29733 on Personal Data Protection, its regulation (Supreme Decree 003-2013-JUS) and the...

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SMS regulations in Mexico

Marketing SMS in Mexico are governed by the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP),...

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SMS regulations in Italy

Marketing SMS in Italy are governed by the GDPR, the Italian Data Protection Code (Legislative Decree 196/2003 as amended by...

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SMS regulations in Colombia

Marketing SMS in Colombia are governed by Law 1581 of 2012 (Personal Data Protection), Decree 1377 of 2013, and the...

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SMS regulations in Brazil

Marketing SMS in Brazil are governed by the General Data Protection Law (LGPD), the Consumer Defense Code (CDC) and the...

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SMS regulations for Australia

Marketing SMS in Australia are governed by the Spam Act 2003 and the Privacy Act 1988, both enforced by the...

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SMS regulations for Panama

Marketing SMS in Panama are governed by Law 81 of 2019 on Personal Data Protection, the regulations issued by the...

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SMS regulations for Belgium

Marketing SMS in Belgium are governed by the Belgian Code of Economic Law (Book VI / XII), the GDPR and...

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SMS regulations for Germany

Sending marketing SMS in Germany is governed by the Federal Data Protection Act (BDSG), the GDPR and the German Act...

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SMS Regulations in France: What You Must Know

SMS marketing in France is one of the strictest in Europe. Get it right and you reach a highly engaged...

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How to Use Mailpro to Send SMS?

Sending SMS through Mailpro takes the same shape as sending email: import a list of phone numbers, draft your message,...

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MSISDN: Definition and Format (CC+NDC+SN)

MSISDN stands for Mobile Station International Subscriber Directory Number. It is the worldwide format your SMS gateway uses to identify...

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How to Schedule an SMS Campaign with Mailpro

Scheduling an SMS campaign in Mailpro lets you prepare the message in advance and have it delivered at the exact...

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How to Import Your SMS Phone List

Before launching your first SMS campaign in Mailpro, you need to import your phone list correctly. Follow these steps to...

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How to Send an Email as SMS with Mailpro: Gateway Guide

Mailpro’s Email-to-SMS gateway lets you trigger an SMS just by sending an email. The gateway converts the email into a...

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