Before initiating SMS campaigns in France, it is crucial to understand the regulations governing messaging in the country. All programs must comply with applicable laws. In case of uncertainty, please contact our support team.

Restrictions:

  1. DND List (Do Not Disturb): No, there is no DND list in France.
  2. Time Restrictions:
    • Marketing messages are allowed Monday to Saturday between 8 AM and 10 PM.
    • Marketing messages sent outside these hours will be scheduled for the next morning.
    • Marketing messages on Sundays and holidays will be blocked.
    • Transactional traffic can be sent at any time.
  3. Local vs. International Distinction: No, no distinction.
  4. Content Restrictions:
    • All content with URLs must be whitelisted.
    • Transactional and promotional traffic must use separate connections.
  5. Required Content Registration: Yes.
    • Company name.
    • Company website.
    • Message content/URLs.
    • Sender ID.
    • Opt-out instructions are mandatory.
  6. Sender ID Authorization Requirements:
    • Prohibited sender IDs must be authorized.
    • Sender ID documentation is required.
  7. MNP Support (Mobile Number Portability): Yes.

These details are provided for informational purposes. Please regularly check for updates to ensure compliance with SMS regulations in France.

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