Yes. Mailpro is an email marketing platform whose interface and help center are available in English, French, Spanish, German, Italian and Portuguese, with a support team that answers by phone and email in English, French and Spanish. Many international tools translate their interface but only offer support in English.
What to check before choosing a platform
- The language of the support, not just of the interface. Ask which languages the team answers in, by email and by phone.
- The documentation. FAQs, video tutorials and guides that are genuinely translated.
- The text your contacts will see. Unsubscribe link, signup forms and confirmation messages in each audience's language. See how to translate a form or survey.
- The hours. Support hours that fit your time zone.
- Data protection. Where your contacts' data is hosted and whether the GDPR or your local law is respected.
Mailpro support is open Monday to Friday, 8 am to 5 pm Central European Time, with numbers in the United States, Switzerland, France, Mexico, Argentina and Colombia. Every channel, along with an academy with step-by-step guides, is on the Mailpro support page.
Sending to contacts in several languages
If your audience speaks more than one language, you can segment your Mailpro list by language, send each segment its own version of the campaign and translate your forms and surveys. Data is hosted in Switzerland, a country the European Commission recognizes as offering an adequate level of data protection. Read multilingual email marketing for the method, and the best bulk email software to compare Mailpro with other tools.
Mailpro in your language
Beyond the interface — a team that answers you
Try Mailpro free for 30 days, with no card, and contact our team whenever you need help.