Deliveries management
How can I improve my deliverability score?
Improving your Deliverability Score isn't mysterious. There are three high-leverage actions, in order of impact, that move the needle for...
Read moreMy deliverability score dropped — what should I do?
A drop in your Deliverability Score almost always traces back to one specific cause. The Deliverability Center surfaces it directly...
Read moreWhat are SPF, DKIM and DMARC?
SPF, DKIM and DMARC are three email authentication protocols that prove an email is really from your domain. Modern mailbox...
Read moreHow is the Global Score calculated?
Your Global Deliverability Score combines three weighted signals into a single number from 0 to 100. Each one reflects a...
Read moreWhat counts as a good Deliverability Score?
Your Deliverability Score ranges from 0 to 100. Three bands tell you at a glance how your sending is doing...
Read moreWhy don't I see a deliverability score yet?
Your Deliverability Score is calculated once you have enough sending history. Until you have sent a few campaigns, the score...
Read moreWhere do I find the Deliverability Center in MailPro?
Two places. On your dashboard, the new widget shows your current Global Score and a button to open the full...
Read moreWhat is the Intelligent Deliverability Center?
The Intelligent Deliverability Center is a new section inside MailPro that brings every signal affecting your email deliverability onto a...
Read moreWhen Is the Best Time to Send My Newsletter?
The honest answer: the best time depends on your audience. Industry benchmarks help you start, but only A/B testing and...
Read moreHow Can I Prevent My Emails From Being Considered Graymail?
Graymail isn’t spam — it’s mail your subscribers once asked for but no longer engage with. Mailbox providers track that...
Read moreWhat Is Graymail and How Is It Different From Spam?
Graymail is the email category that sits between truly wanted messages and outright spam: newsletters, promotions, alerts and notifications that...
Read moreIs There a Difference Between a Spam Blacklist and a DNS-Based Blacklist?
Both terms refer to lists of senders flagged as suspicious, but they describe slightly different things. A « spam blacklist...
Read moreHow Often Should I Check My Email Metrics for Blacklisting Signs?
The right cadence depends on how often you send. As a baseline: scan core deliverability metrics after every campaign, do...
Read moreWhat Are the Consequences of Being Blacklisted?
Being blacklisted is more than a technical inconvenience — it disrupts your entire email programme. Open rates collapse, revenue drops,...
Read moreHow to Reduce Your SpamAssassin Score
At Mailpro, we use SpamAssassin to evaluate every campaign before it goes out — both the email content and the...
Read moreCreate an automatic email based on a date
Want to send an automatic email at a specific moment tied to a date stored in your list — birthday,...
Read moreAre Mailpro Fees Refundable?
All fees paid to Mailpro are non-refundable, except where applicable law requires otherwise. This rule is part of our Terms...
Read moreHow can I cancel a scheduled sending?
As long as a scheduled send has not started, you can cancel or edit it in a few clicks from...
Read moreSome messages sent on your own domain name are not received
You send a campaign from [email protected] to [email protected] and it never arrives? The cause is almost always technical: self-send flagged...
Read moreIs there a way to test my SPAM level?
Yes — several free or freemium tools analyse your campaigns before sending and return a spam score (typically out of...
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