Legal questions

Do I need Standard Contractual Clauses for email marketing?

You need Standard Contractual Clauses (SCCs) only if you transfer personal data from the EU to a country without an...

Is my email marketing data subject to US law?

Your email marketing data is subject to US law if your provider is a US company, even when the data...

Open tracking and the CNIL recommendation: what Mailpro does, what you must do

Since the CNIL's recommendation of 14 April 2026, measuring the opens of your emails for marketing purposes (the "tracking pixel")...

How Long Do We Keep Your Data?

Mailpro keeps your data only as long as it is needed for the services you use, your legal obligations, and...

What Kind of Cookies Does Mailpro Use?

Mailpro’s public website uses cookies for three purposes: remembering your preferences, measuring traffic anonymously, and tracking advertising effectiveness. The Mailpro...

Your GDPR Rights: 8 Ways to Control Your Personal Data

Under GDPR, you have a clear set of rights over the personal data we hold on you. Most can be...

Privacy Policy – GDPR: where and how long do we store your data?

Mailpro stores your personal and account data in our Swiss data center, with backups, audit trails, and access controls described...

Privacy Policy – GDPR: how do we protect your data?

Mailpro protects your personal data through layered controls — encryption in transit and at rest, restricted access, daily backups, audit...

Privacy Policy – GDPR: how do we use your data?

We use the personal data you give us strictly to deliver the Mailpro service, comply with our legal obligations, and...

GDPR: when do we collect data?

Mailpro collects personal data only at clearly defined moments — never silently in the background. Each collection point has a...

What personal data do we collect from blog, website or app visitors?

Mailpro collects only the data needed to deliver the service and run a legitimate business. We do not buy, harvest,...

GDPR: my organization is not established in the EU, does it still apply?

Yes — the GDPR can apply to Mailpro customers based outside the European Union, depending on who you send to....

Mailpro Privacy Policy — Summary

This page summarises Mailpro’s privacy policy and how we handle your personal data. The full Terms and Privacy Policy are...

How does Mailpro manage the security of my data?

Mailpro treats data security as a foundation, not an afterthought. Your contacts, campaigns, and account data are stored in Switzerland...