Mailpro treats data security as a foundation, not an afterthought. Your contacts, campaigns, and account data are stored in Switzerland and protected by bank-grade controls.
Where your data lives
- Servers and data center in Switzerland
- Operated by MAXONY Schweiz SA (European customers) or Maxony Inc. (non-EU customers)
- Daily encrypted backups
- Passwords hashed with bcrypt
- Optional two-factor authentication for every user
Cloudflare for performance and security
To deliver fast access from anywhere and protect the platform against attacks, Mailpro uses Cloudflare as a technical partner. This includes a global Content Delivery Network (CDN) and a Web Application Firewall (WAF) that block intrusions and abusive traffic. Personal data shared with Cloudflare is limited to what is strictly required for these features.
Mailpro AI and external processors
Some Mailpro features — grouped under “Mailpro AI” — rely on third-party providers such as OpenAI to generate, translate, validate, or analyse content. When you use those features, the input you submit is transmitted to the AI provider and processed under their own terms and security controls. We do not store AI prompts beyond what is needed to deliver the requested feature. Avoid feeding sensitive or third-party data into AI tools.
GDPR compliance
- Data hosted in Switzerland with GDPR-aligned safeguards (see our privacy policy)
- Right to access, rectify, port, and erase your personal data
- Detailed retention rules for stats, bounces, and account data
- No resale of customer data to third parties
- Traceable access logs and audit trails
Access controls and monitoring
- Per-user permissions (admin, editor, read-only)
- Activity logged per user
- Automatic session timeout
- Regular penetration testing and 24/7 infrastructure monitoring
- Documented business continuity and disaster recovery plans
Cookies and tracking
Our website uses cookies for analytics and to remember your preferences. Read our cookies policy for full details.
Your data stays yours
Mailpro does not resell customer data. Review our full privacy policy and data retention timelines to see exactly how your information is handled.