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Questions most frequently asked:
How can I increase my opening rate?
Open rate goes up when three things line up: the right person, the right inbox, and a subject line worth...
Read moreWhat are some common email marketing metrics?
The metrics that matter in email marketing all answer the same question: did your message reach the right people, and...
Read moreHow do you get your Mailpro account validated?
Validating your Mailpro account is the step that turns your trial into a fully active sender account — lifting send...
Read moreHow to write a great email subject line?
The subject line is the only sentence that decides whether your email gets opened. A great one is short, specific...
Read moreWhat is the best day to send my newsletter?
The honest answer: there is no universal best day — only a best day for your audience. Industry studies put...
Read moreShould I segment my email list?
Yes — segmenting your email list is one of the highest-leverage things you can do. A segmented send is targeted...
Read moreTips for creating a newsletter with good content
Good newsletter content respects three things: the subscriber’s time, their inbox and their reason for signing up. Strip out everything...
Read moreHow often should I send email marketing campaigns?
There’s no single right number. The best frequency depends on what you’re sending, who is on your list and how...
Read moreIs Email Marketing Effective?
Yes — and by a wide margin. The latest industry studies put email marketing ROI at around $36 for every...
Read moreDo I need my own domain name to do email marketing?
Strictly speaking, no — you can technically send a Mailpro campaign from a free Gmail or Outlook address. In practice,...
Read moreWhat is a domain name?
A domain name is the human-readable address of a website or email server — like mailpro.com. Behind the scenes the...
Read moreDo I need my phone for using a two-factor authentication?
Short answer: a smartphone is the most common way to receive your Mailpro 2FA codes, but it is not strictly...
Read moreWhat is a two-factor authenticator (2FA)?
A two-factor authenticator (2FA) is a small mobile or browser app that produces a fresh 6-digit code every 30 seconds....
Read moreHow to enable two-factor authentication?
Two-factor authentication (2FA) protects your Mailpro account by asking for a one-time code from an authenticator app every time you...
Read moreWhich permissions can my Mailpro users have?
Each user you add to your Mailpro account works under their own permission profile. The owner decides exactly what every...
Read moreHow can I delete a user from my Mailpro account?
You can delete a Mailpro user from My Account > Users. The deletion is scheduled for the end of your...
Read moreHow can I add a user to my Mailpro account?
Adding a user to your Mailpro account takes less than a minute and gives each teammate their own login, profile...
Read moreHow many users can I add to my Mailpro account?
Mailpro’s multi-user feature lets you grow beyond a single login by adding extra users to one Mailpro account. Teammates, freelancers...
Read moreCreate an automatic email based on a date
Want to send an automatic email at a specific moment tied to a date stored in your list — birthday,...
Read moreHow do I create an automatic email for a segment of my list?
Yes — you can target a specific sub-group of your list rather than the whole audience. The pattern is segment-first,...
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