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Questions most frequently asked:
How to enable two-factor authentication?
Two-factor authentication (2FA) protects your Mailpro account by asking for a one-time code from an authenticator app every time you...
Read moreWhich permissions can my Mailpro users have?
Each user you add to your Mailpro account works under their own permission profile. The owner decides exactly what every...
Read moreHow can I delete a user from my Mailpro account?
You can delete a Mailpro user from My Account > Users. The deletion is scheduled for the end of your...
Read moreHow can I add a user to my Mailpro account?
Adding a user to your Mailpro account takes less than a minute and gives each teammate their own login, profile...
Read moreHow many users can I add to my Mailpro account?
Mailpro’s multi-user feature lets you grow beyond a single login by adding extra users to one Mailpro account. Teammates, freelancers...
Read moreCreate an automatic email based on a date
Want to send an automatic email at a specific moment tied to a date stored in your list — birthday,...
Read moreHow do I create an automatic email for a segment of my list?
Yes — you can target a specific sub-group of your list rather than the whole audience. The pattern is segment-first,...
Read moreAre Mailpro Fees Refundable?
All fees paid to Mailpro are non-refundable, except where applicable law requires otherwise. This rule is part of our Terms...
Read moreHow do I create an automatic email when a contact subscribes?
A welcome email — sent automatically the moment a new contact joins your list — is the most engaging email...
Read moreWhat are Mailpro automation limits?
There is no hard cap on the number of automations you can run, the number of steps in a single...
Read moreShould I Buy an Email List?
Short answer: no. Buying or renting an email list is one of the fastest ways to wreck your sender reputation,...
Read moreHow Can I Grow My Email List Naturally?
The fastest way to grow an email list is also the worst — buying lists, scraping addresses, importing «old contacts»...
Read moreHow to Use Mailpro to Send SMS?
Sending SMS through Mailpro takes the same shape as sending email: import a list of phone numbers, draft your message,...
Read moreMailpro Configuration Limitation
Mailpro is built to scale — from your first 100 contacts to a million-strong list with daily transactional volume. The...
Read moreCan My Subscribers Unsubscribe?
Yes — not only can your subscribers unsubscribe, they must be able to. Every commercial email you send through Mailpro...
Read moreHow to Create a Newsletter Subscription Form for My Website?
A newsletter subscription form is the simplest, most reliable way to grow your contact list with people who actually want...
Read moreWhy Should I Migrate My Emails to Contacts?
The legacy address-book system stores names and emails — full stop. The new Contacts system stores names, emails, custom fields,...
Read moreHow Can I Migrate My Emails to Contacts?
If you’ve been using Mailpro for a while, you may still have some address books in the legacy «email lists»...
Read moreCan I Unsubscribe from Several Lists at the Same Time?
Yes — a recipient can unsubscribe from multiple Mailpro lists in a single action. The unsubscribe page Mailpro presents shows...
Read moreCountdown Timers for FREE Mailpro Accounts
The countdown timer shown on a free Mailpro account is your 30-day evaluation window. It tells you how much time...
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