Validating your Mailpro account is the step that turns your trial into a fully active sender account — lifting send limits, removing the trial branding and giving you access to all features your plan includes.

Why validation is needed: Mailpro fights spam by checking that real businesses are behind every account. Validation protects your sender reputation and the deliverability of every other Mailpro customer.

What validation usually involves

  1. Confirm your email address by clicking the link Mailpro sent at sign-up.
  2. Complete your profile: company name, contact details, sender address.
  3. Tell Mailpro how you collected your contact list (opt-in source).
  4. Send a small test campaign so the team can review the content and list quality.
  5. Mailpro reviews and unlocks the account — usually within one business day.
Common reasons validation is delayed: Profile fields left empty, generic free email used as sender, no clear opt-in source, content that looks like cold prospecting. Fix these and validation goes through fast.

Before you start

Make sure your account is properly installed and configured: install Mailpro and prerequisites. If sign-up itself failed, see problem with trial registration.

While you wait

You can keep building lists, drafting templates and inviting users (add a user). Some features are limited on free trials — for example countdown timers in newsletters: countdown timer in free accounts. Plan limits are explained on the pricing page.

Validate your account in one go

Fill in your business profile, set a real sender address on your domain, and send a small first campaign that mirrors your real audience. The Mailpro team unlocks your account once it’s clear you’re sending to a legitimate, opted-in list.

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