Email List and Contact Management

How do I switch from Mailchimp to Mailpro?

To switch from Mailchimp to Mailpro, export your Mailchimp audience as a CSV file and import it into Mailpro —...

How do I remove inactive subscribers?

To remove inactive subscribers, segment the contacts who haven’t opened or clicked in the last 3 to 6 months, run...

Why Is Growing My Newsletter Subscriber List Important?

Growing your newsletter list isn’t a vanity metric — it’s the most reliable engine of recurring traffic, conversions and customer...

How can I effectively manage my email list?

Managing an email list well is the difference between a campaign that lands in the inbox and one that gets...

Should I segment my email list?

Yes — segmenting your email list is one of the highest-leverage things you can do. A segmented send is targeted...

How Can I Grow My Email List Naturally?

The fastest way to grow an email list is also the worst — buying lists, scraping addresses, importing «old contacts»...

Can My Subscribers Unsubscribe?

Yes — not only can your subscribers unsubscribe, they must be able to. Every commercial email you send through Mailpro...

How to Create a Newsletter Subscription Form for My Website?

A newsletter subscription form is the simplest, most reliable way to grow your contact list with people who actually want...

Why Should I Migrate My Emails to Contacts?

The legacy address-book system stores names and emails — full stop. The new Contacts system stores names, emails, custom fields,...

How Can I Migrate My Emails to Contacts?

If you’ve been using Mailpro for a while, you may still have some address books in the legacy «email lists»...

Can I Unsubscribe from Several Lists at the Same Time?

Yes — a recipient can unsubscribe from multiple Mailpro lists in a single action. The unsubscribe page Mailpro presents shows...

How Many Fields Do You Have for Each Contact?

Each contact in Mailpro starts with a small set of standard fields (email, first name, last name, mobile, city) and...

Why Do I Have a Contact with the Same Name in Different Fields?

You opened a contact and noticed the same value — say a first name — appears in two different fields....

What Is Email Segmentation and Why Is It Important to Use It?

Email segmentation is the practice of breaking your contact list into smaller groups defined by behaviour, attributes or interests —...

What Are Contact Tags?

A tag is a short keyword you stick on a contact — "VIP", "Black-Friday-2024", "Webinar-attendee". Unlike fixed fields, you can...

How to Use Tags in Mailpro

Tags turn your contact list into a precision-segmented database. Here is how to apply them and use them to send...

How Can I Order or Decide Which Fields I Want to See in My Contacts?

The contact list view in Mailpro shows a default set of columns — email, name, last activity. But your account...

How to Measure Email Segmentation?

Creating segments is easy; knowing whether they actually work takes a few specific metrics. This guide shows you which numbers...

How Can I Edit the Fields Email and Phone?

The email and phone fields are special: they are the two unique identifiers that connect a contact to your campaigns...

How Can I Edit a Contact Field?

A contact field stores a piece of information about a contact — first name, city, language, last purchase date, anything...