How can I help you?

Max
Get 90% of your answers through research by keywords.
Max
By Category FAQ organized by category
Mailpro™ Training Videos

General questions

Avoiding Spam Filters First of all, the management of spam mail isn't an exact science. The deliverability or non-deliverability of a...
Read more
Connect to your Mailpro Account from your Phone Yes, you can connect to the Mailpro™ interface with your smartphone or tablet....
Read more
Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing software – in order to respect the privacy...
Read more
Learn about Bounced Emails The “bounces” are the error notifications returned from inexistent addresses. In 95% of the cases, these are...
Read more
Newsletter Image Dimensions It may come from some mail client whose editor image size Outlook does not handle. Therefore, Outlook displays...
Read more
No Installation Required to use Mailpro, Email Marketing Software Mailpro™ is an online application and you do not need to install...
Read more
Learn about what you need to be able to use Mailpro None, apart from an internet connection and a browser (Firefox,...
Read more
More than 600 Newsletter Templates waiting for you  Yes, we have more than 600 newsletter templates available to help you create...
Read more
Try Mailpro, Email Marketing Solution for Free! Yes, you can test Mailpro™ for free, with 500 credits included. These free accounts...
Read more
Email Marketing Blog for Information and Tips  We maintain a blog dedicated to Email Marketing where you find tons of advises...
Read more
Is Mailpro compatible with all browsers? Yes, Mailpro™ is compatible with the latest versions of all browsers. On PC, we recommend you...
Read more
Learn where you can find your Badmails You can find the "Hard bounces" under the tab "Addresses" and in the menu...
Read more
Data Security and Mailpro The security and the privacy of our clientele’s data matter to us. The Terms and Conditions of Maxony...
Read more
Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...
Read more
Mailpro Subscriptions Our subscriptions last 12 consecutive months and are renewed commercially and non-tacitly. Unless if you previously requested to renew...
Read more
Inserting a Facebook like on your Newsletter Inserting a “Like” button implies inserting JavaScript or an iFrame and this isn't possible...
Read more
Personalizing your automatic links You can change the text and also the locations of these sentences in your message by inserting...
Read more
GDPR Compliance When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address,...
Read more
Learn about Double Opt-in Subscriptions Double opt-in is an email subscription in which the subscriber will acknowledge twice that he/she wants...
Read more
How to Use the Double opt-in supscription? Also from our FAQ section: What is Double Opt-in? 1. Connect to your Mailpro Account 2....
Read more
Page 1  2 

Email Marketing Software & Email Automation

Open a Mailpro account and enjoy 500 free credits

TRY FOR FREE