FAQ organized by category

General questions

Mailpro AI and Your Data: What to Know

Several Mailpro features — grouped under the “Mailpro AI” label — rely on artificial intelligence tools provided by external partners...

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What Happens After a Spam Complaint?

If a recipient files an abuse complaint about an email or SMS campaign sent through your Mailpro account, our compliance...

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Industries Not Authorized to Use Mailpro

Mailpro is built for legitimate, permission-based email and SMS marketing. To protect deliverability for every customer, certain business sectors are...

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How to Close Your Mailpro Account

You can close your Mailpro account at any time from the My Account section under Subscription. Closing stops future renewals...

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Is There a Better Option Than Mailchimp?

Mailchimp helped popularize email marketing, but it is no longer the only — or always the best — choice. If...

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What is the +1 Gmail trick? (and why you shouldn’t rely on it)

The “+1 Gmail trick” (also called the “Gmail plus trick”) uses a small feature in Gmail: you can add a...

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How to Send Thousands of Emails at Once Safely

Sending a single email is easy. Sending thousands at once without landing in spam, getting blacklisted or burning your sender...

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What Does Emailing Mean?

Emailing refers to the practice of sending email at scale — usually to a list of contacts — for marketing,...

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How to Translate a Newsletter with Mailpro AI

How to Translate a Newsletter with Mailpro AI Reach a wider audience without paying a translator or copy-pasting between tabs. With...

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How to Share Your Newsletter on Social Media

A great newsletter shouldn't reach only your subscriber list — it can attract new readers from your social channels too....

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Can You Use AI for Email Marketing?

Absolutely — and it is already changing how marketers work. Mailpro bundles four AI tools that handle the heaviest parts...

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What Is a Good Email Marketing ROI?

Across industries, email marketing averages around $36 in revenue for every $1 spent. Anything above that is a great campaign...

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How to Publish a Newsletter

Publishing your first newsletter takes minutes when you have the right tool. Here is the workflow. Step-by-step Choose a template from Mailpro...

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Email Marketing vs Email Blast: What Is the Difference?

People often use the terms interchangeably — but they describe very different practices. Email blast One generic message sent to your entire...

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How to Create Your Captcha with Google?

Google reCAPTCHA blocks bots and spammers from polluting your subscription forms in just a few clicks. Here's how to add...

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What Is Eco-Friendly Email Marketing?

Eco-friendly email marketing is the practice of reducing the carbon footprint of your campaigns — lighter emails, cleaner lists, fewer...

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What Is Dark Mode in Mailpro, and When Should I Use It?

Dark Mode in Mailpro is a built-in preview that shows how your newsletter will look in mail clients that switch...

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How Do I Design a Good Email?

A good email is easy to scan, looks great on any device, and matches your brand at a glance. The...

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What Are the Differences Between Texting and Email?

Texting and email both deliver written messages, but they target very different moments. SMS goes straight to the phone in...

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How to Check if Your Email Address Is Blacklisted

An email address itself doesn’t end up on a blacklist directly — what actually gets listed is the IP address...

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