You can have 50 fields for each contact. In these fields, you can add whatever information you want inside your contact about your customers. Fields may include their date of birth, the date when the customer purchased the website. Moreover, it also includes their phone numbers and the identification numbers of the content.
Since knowing about your audience is essential to deliver excellent customer service, you need to have as many fields for your audience to know about their location, demographics, their past issues with your products, how much they are willing to spend, or what their preferences are.
All these things will give you a better insight into your audiences so you can deliver the best customer services by dealing with their queries at the earliest. Moreover, if they are having any issue with the service at the later stage, you can provide them the right solution accordingly.
This will not only increase your productivity but also streamline your company’s processes.
Visit our page if you want to know more about managing your contact fields or the benefits of contact management software. It will be beneficial to you in numerous ways.