If you’ve been using Mailpro for a while, you may still have some address books in the legacy «email lists» system. The new Contacts system replaces it — with custom fields, tags, segments and a single source of truth across email and SMS. Migration is automatic when you trigger it, takes a few minutes, and is reversible up to 30 days.

Why migrate now: Address books are read-only going forward. New automations, segments, multi-channel features and the latest API endpoints all assume contacts. Migrating sets you up for everything Mailpro is building next.

What changes after migration

Address books become read-only archives. Each address-book contact becomes a contact in the new system, preserving email, name, opt-in status, subscription date and any custom values. The contact is automatically tagged with the original list name, so you can still target it as a segment.

How to migrate in 3 steps

1. Open Lists → Migration tool. 2. Pick the address books to migrate (we recommend one at a time for traceability). 3. Click Start migration. Mailpro processes 50,000 contacts in 2–5 minutes. You receive an email when it’s done.

Important: Mailpro never deduplicates across address books during migration. If contact [email protected] is in book A and book B, you end up with one contact in the new system carrying both tags. This is intentional — segments stay intact.

What happens to existing campaigns

Already-scheduled campaigns continue to use their assigned address book. Once migration runs, future campaigns target the migrated contact list / segments. There’s no double-send.

Reversibility

For 30 days after migration, you can revert from Lists → Migration history. After 30 days, the original address book is fully archived and can be exported but not used for sending.

Migrate to unlock the new contact features

Tags, segments and multi-channel automation are contact-only. Migrate when you’re ready — and read the full migration FAQ and why migrate.

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