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Questions most frequently asked:
What Is a DMARC Record and How to Use It?
DMARC (Domain-based Message Authentication, Reporting and Conformance) is the email authentication standard that ties SPF and DKIM together and tells...
Read moreHow to Configure DKIM With Mailpro: 4 Easy Steps
Configuring DKIM with Mailpro takes about ten minutes and pays off immediately: signed messages, higher inbox placement and protection against...
Read moreWhat Is a DKIM Record?
DKIM (DomainKeys Identified Mail) is an email authentication method that lets a sender attach a cryptographic signature to every outgoing...
Read moreHow to Configure SPF With Mailpro: 5-Step Guide
Configuring SPF with Mailpro is a 5-minute job that pays off immediately: better inbox placement, fewer bounces and protection against...
Read moreWhat Is SPF (Sender Policy Framework)?
SPF (Sender Policy Framework) is an email authentication standard that lets a domain owner publish a list of servers authorized...
Read moreWhat Kind of Cookies Does Mailpro Use?
Mailpro’s public website uses cookies for three purposes: remembering your preferences, measuring traffic anonymously, and tracking advertising effectiveness. The Mailpro...
Read moreYour GDPR Rights: 8 Ways to Control Your Personal Data
Under GDPR, you have a clear set of rights over the personal data we hold on you. Most can be...
Read morePrivacy Policy – GDPR: where and how long do we store your data?
Mailpro stores your personal and account data in our Swiss data center, with backups, audit trails, and access controls described...
Read morePrivacy Policy – GDPR: how do we protect your data?
Mailpro protects your personal data through layered controls — encryption in transit and at rest, restricted access, daily backups, audit...
Read morePrivacy Policy – GDPR: how do we use your data?
We use the personal data you give us strictly to deliver the Mailpro service, comply with our legal obligations, and...
Read moreGDPR: when do we collect data?
Mailpro collects personal data only at clearly defined moments — never silently in the background. Each collection point has a...
Read moreWhat personal data do we collect from blog, website or app visitors?
Mailpro collects only the data needed to deliver the service and run a legitimate business. We do not buy, harvest,...
Read moreGDPR: my organization is not established in the EU, does it still apply?
Yes — the GDPR can apply to Mailpro customers based outside the European Union, depending on who you send to....
Read moreMailpro Privacy Policy — Summary
This page summarises Mailpro’s privacy policy and how we handle your personal data. The full Terms and Privacy Policy are...
Read moreSpam Words to Avoid in Your Email Campaigns
Spam filters scan every email for "trigger" words — terms that historically appear in scams, phishing attempts and aggressive sales...
Read moreWhat is DMARC? Policies, alignment and safe sending
DMARC (Domain-based Message Authentication, Reporting and Conformance) is the shield that protects your domain from spoofing and phishing. It combines...
Read moreHow can I cancel a scheduled sending?
As long as a scheduled send has not started, you can cancel or edit it in a few clicks from...
Read moreHow to embed a video in a message?
Video inside an email? Technically not natively supported by major email clients. The recommended approach: a clickable thumbnail that redirects...
Read moreHow to Insert a Facebook Like Button in Your Newsletter
Adding a Facebook "Like" button to your newsletter turns every campaign into a social-growth engine. Subscribers can like your page...
Read moreWhy Does My Message Display Special Characters?
If your email or SMS shows weird symbols like é, ?, or empty boxes instead of accented letters, you're hitting...
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