How can we help you today?
Questions most frequently asked:
How can I change the alignment of automatic links?
Mailpro automatically adds the view online and unsubscribe links in the footer. You can fully control alignment, language and style. Pro...
Read moreHow can I access the newsletter templates?
Mailpro offers a library of 800+ professional, fully responsive templates — organised by industry, event or marketing goal. Pro tip: filter...
Read moreHow to Access Free Newsletter Templates in Mailpro
Mailpro ships with 200+ free, responsive newsletter templates covering every industry — sales, events, real estate, hospitality, education and more....
Read moreHow can I change the viewing link and the unsubscribe link?
The view online and unsubscribe links are mandatory in every newsletter — required by GDPR, CAN-SPAM and CASL. Mailpro inserts...
Read moreIs it possible to edit the color of the hyperlink text?
Link color plays a key role: it signals to the reader that a word is clickable and reinforces your brand's...
Read moreHow can I add an attachment to my newsletter?
Mailpro recommends a more modern, more effective approach than the traditional attachment: host the file in Mailpro and insert a...
Read moreIs it possible to host my images and files on Mailpro?
Yes — Mailpro includes free, unlimited hosting for your images, PDFs and other campaign files. Pro tip: every hosted file gets...
Read moreCan we insert images in the newsletters?
Absolutely. Mailpro ships with an unlimited image library and a drag-and-drop editor, making it effortless to add visuals. Pro tip: well-optimised...
Read moreIs it possible to personalize my newsletters?
Yes — Mailpro lets you personalize every newsletter beyond the basic first name. Dynamic fields tailor each email to its...
Read moreHow to resize an image in a newsletter?
Mailpro's drag-and-drop editor resizes your images in just a few clicks — no external software needed. Pro tip: keep each image...
Read moreWhere can I find the badmail/bounces folder?
Mailpro automatically tracks every address that rejects your campaigns and organises them in dedicated folders inside your account. Pro tip: clean...
Read moreIs there a blog for email marketing?
Yes. Mailpro runs a dedicated email marketing blog with hundreds of articles covering strategy, design, deliverability, automation and GDPR compliance. Pro...
Read moreIs Mailpro compatible with all browsers?
Mailpro is a 100% web-based application built to run smoothly on every modern browser — no installation, no plug-ins. Pro tip:...
Read moreWhere can I find useful information about email marketing?
Whether you are launching your first campaign or looking to improve your results, Mailpro gives you access to a free...
Read moreIs It Possible to Test Mailpro for Free?
Yes — you can test Mailpro free for up to 30 days with no credit card required. The free trial...
Read moreDo You Offer Newsletter Templates?
Yes — Mailpro includes dozens of free, responsive newsletter templates ready to customize. Pick one, swap the colours and copy,...
Read moreWhat Are the Requirements for Using Mailpro?
The bar to start with Mailpro is intentionally low. You need three things: a browser, a sender domain you control,...
Read moreHow to Install Mailpro?
Good news — there's nothing to install. Mailpro runs entirely in your browser. You sign up, log in, and start...
Read moreWhy Don't My Newsletter Images Have the Right Dimensions?
If your newsletter images look stretched, blurry or wrongly cropped, it's almost always a sizing mismatch between the file, the...
Read moreCan I Display Images Automatically in Newsletters?
By default, most email clients block remote images until the recipient opts in. You can't force them to load —...
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