In email marketing, a good average open rate sits around 20-25%. But that figure varies a lot with industry, list quality and content relevance.

Pro tip: compare your rate to your own history rather than to generic benchmarks — it tells a more useful story.

Benchmarks by industry

IndustryAverage
B2B / SaaS22% - 30%
Ecommerce18% - 22%
Media / News25% - 35%
Non-profits28% - 38%
Education25% - 32%

7 levers to improve your rate

  1. Punchy subject: 30-50 chars, no spam words
  2. Optimised preheader: extends the subject
  3. Familiar sender name: first name + company
  4. Segmentation: right message to the right person
  5. Sending time: test on your audience
  6. List hygiene: drop inactives > 6 months
  7. Mobile-first: 60% of opens happen on mobile

Watch the Apple Mail bias

Since iOS 15, Apple Mail Privacy artificially inflates open rates. A 60% open rate is likely overstated.

More on the campaign statistics page.

Track your open rate in real time. Start free with Mailpro.

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