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Question : Why there is no newsletter sent to my mailbox when I send a “test” campaign?

(2516 Views)

The problem comes for sure from the fact that you send the message to yourself (on the same domain/server).

Indeed in this type of sending the message transits our servers and then it is resent to you. The server can classify this action as unusual and blocks it as a measure of security. You need to contact your network administrator and find out if there are restrictions of this type.

If the problem persists please contact our support team using this form.

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