Question : Uncounted openings, why it happens?

(1913 Views)

Uncounted Openings

The counting of the openings of an email sent by Mailpro occurs when an image is opened. If a message has got no image, Mailpro adds an invisible, virtual image.

In order to protect their privacy, some people sometimes set up their email clients (webmail, etc.) so that they do not display images.

In this case, Mailpro cannot tell whether the person opened the mail or not.

 

How can I help you?

Max
Get 90% of your answers through research by keywords.
Max
By Category FAQ organized by category
Mailpro™ Training Videos

Email Marketing Software & Email Automation

Open a Mailpro account and enjoy 500 free credits

TRY FOR FREE