Maxony provides developers with API services to integrate their software or applications with Maxony's solutions. While these APIs allow data sharing, we need to ensure the security of our system and protect the rights of our customers. It is in this context that we have established this API Use Policy, which is an integral part of our Terms and Conditions and Terms of Use.

Access

Access to our APIs is done via your credentials and an API key provided by our support. All communications with our APIs are secured by SSL (https), ensuring the security of the data transmitted, including your API credentials and keys.

Your API key is strictly personal: you are responsible for its confidentiality and for the calls made with it. In the event of proven or suspected compromise, contact our support and replace your API key from your account.

Spam and Abuse

  • You agree not to use our APIs to send spam or take any actions that violate the Authorized Use Rules set forth in our Terms and Conditions.
  • You should follow the instructions provided in our API documentation and refrain from any attempt to hack or modify the operation of our APIs.
  • Maxony reserves the right to monitor the use of its APIs to verify compliance with these rules.

Confidentiality

When you share data through our APIs:

  • You need to ensure the privacy of your users' data.
  • Your integration should include a privacy policy that clearly explains what data is collected, how it is used, and for what purpose.

Updates and Usage Limits

We reserve the right to modify or update our APIs as well as this policy at any time. Changes will be communicated by email or via our websites, and may impact how your integrations work.

Rate limits (number of calls per period) may apply; where applicable, they are described in the API documentation. We may restrict or block clients whose calls overload our servers, in order to preserve the quality of the service for everyone.

The APIs are provided on our shared infrastructure, on a best-effort basis and without any quantified availability commitment (see our Service Level Agreement). If your needs exceed the standard API — volumes, availability commitments, scope — a dedicated API can be set up as part of the Mailpro Dedicated plan: contact our sales team.

If these rules do not suit you, you should stop using our APIs.

Disclaimer

  • The use of our APIs, including their integration with your applications, is at your own risk, in accordance with our API documentation.
  • The use of our APIs does not constitute or imply a partnership or joint venture relationship between you and Maxony.
  • If you have any questions or need additional assistance regarding the use of our APIs, please contact our technical support.