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Question : Where can I find the badmail/bounces folder?

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You can find the "Hard bounces" under the tab "Addresses" and in the menu "Badmails". For each address you can display the error message that triggered the classification of the address as “badmail”/hard bounces.

You can find the Soft bounces in statistics for each campaign.

You also have the possibility to export these addresses to Excel as a CSV file that will be sent to you by email.

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