Mailpro automatically tracks every address that rejects your campaigns and organises them in dedicated folders inside your account.
Pro tip: clean your lists regularly to protect deliverability and your sender reputation with major ISPs.
How to access it
- Log in to your Mailpro account
- Open the Contacts menu
- Click Bounces
- You'll see two tabs: Hard bounces and Soft bounces
Hard bounce vs soft bounce
| Type | Cause | Mailpro action |
|---|---|---|
| Hard bounce | Address doesn't exist, invalid domain | Permanent block |
| Soft bounce | Mailbox full, server temporarily down | Automatic retries before block |
What to do with these lists
- Export the list as CSV for your records
- Reinstate corrected addresses manually
- Sync updates with your CRM or external database
More on the bounce management page.
Keep your lists pristine with Mailpro's automatic bounce handling. Start free and protect your sender score from day one.