Both SMTP and a transactional Email API send messages from your application to your customers, but they take different paths and offer different trade-offs. Choosing the right one depends on what you already have in place, the volume you send and how deeply you need to integrate with the email lifecycle (opens, clicks, bounces, webhooks). Mailpro offers both — this guide helps you pick.

Quick rule of thumb: Use SMTP when you already have a system (CRM, e-commerce, helpdesk) that knows how to send email. Use the API when you want fine-grained control, real-time stats and webhooks in your own code.

How each works

SMTP relies on a 40-year-old protocol: your app opens a TCP connection, authenticates, hands the message over, the server queues it. Email APIs are modern HTTPS endpoints: your app does an HTTP POST with a JSON payload describing recipient, subject, body and metadata, and gets a tracking ID back instantly.

Side-by-side comparison

AspectSMTP relayEmail API
SetupUsername + password in existing email settingsHTTPS endpoint + API token + small SDK or curl
Latency100–500 ms per message30–100 ms per message
ThroughputLimited by SMTP connection poolMassively parallel HTTP
TemplatingInside your message HTMLServer-side templates with variables
Real-time eventsPolling or noneWebhooks for delivered, opens, clicks, bounces
Bounce handlingAsync via SMTP codes + DSNsJSON event in webhook
Retry / queueingBuilt into SMTPYou must build it in your client
Best forDrop-in replacement for an existing mailerNew apps that want full visibility

When to choose SMTP

Existing systems (Magento, WooCommerce, WordPress, Microsoft Exchange, Salesforce, Odoo) all support SMTP out of the box. Switching to Mailpro’s SMTP relay is usually a five-minute config change — no code, no deploys.

When to choose the API

If you are building a SaaS, a custom mobile app or a notification service, the API gives you everything in one HTTP call: send, attach, schedule, get the message ID, subscribe to webhooks. Watch the how to use the API tutorial.

Important: You don’t have to choose forever. Many teams use SMTP for legacy systems and the API for the new SaaS, all on the same Mailpro account, sharing the IP reputation and the deliverability dashboard.

Cost

Mailpro charges per email regardless of the channel. The same plan covers SMTP and API, so you can mix freely without worrying about double billing. Read the full breakdown in our SMTP relay vs Email API blog post.

Both protocols, one platform

Mailpro’s Email API and SMTP relay share the same authenticated IPs, deliverability stats and account credits. Read the SMTP vs API FAQ.

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