How to Paste Without Formatting on Windows or Mac

How to Paste Without Formatting (Windows & Mac) Copying text from Word, Google Docs or a website into your Mailpro newsletter...

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How Do I Send Emails with an SMTP Server?

Sending email through Mailpro’s SMTP server takes about ten minutes from start to first message. The exact steps depend on...

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How to Configure DMARC With Mailpro: 5-Step Safe Rollout

Setting up a DMARC record with Mailpro is the third pillar of email authentication, after SPF and DKIM. Done right,...

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How to Share Your Newsletter on Social Media

A great newsletter shouldn't reach only your subscriber list — it can attract new readers from your social channels too....

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How to Configure SPF With Mailpro: 5-Step Guide

Configuring SPF with Mailpro is a 5-minute job that pays off immediately: better inbox placement, fewer bounces and protection against...

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When Is the Best Time to Send My Newsletter?

The honest answer: the best time depends on your audience. Industry benchmarks help you start, but only A/B testing and...

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How to Send an Email as SMS with Mailpro: Gateway Guide

Mailpro’s Email-to-SMS gateway lets you trigger an SMS just by sending an email. The gateway converts the email into a...

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How to Configure DKIM With Mailpro: 4 Easy Steps

Configuring DKIM with Mailpro takes about ten minutes and pays off immediately: signed messages, higher inbox placement and protection against...

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Why Do I Have a Contact with the Same Name in Different Fields?

You opened a contact and noticed the same value — say a first name — appears in two different fields....

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How to Schedule an SMS Campaign with Mailpro

Scheduling an SMS campaign in Mailpro lets you prepare the message in advance and have it delivered at the exact...

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Why Don't My Newsletter Images Have the Right Dimensions?

If your newsletter images look stretched, blurry or wrongly cropped, it's almost always a sizing mismatch between the file, the...

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Is There a Size Limit for a Newsletter?

Yes — and the limit that hurts most isn't from your ESP, it's from Gmail clipping at 102 KB of...

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How to Create an Automatic SMS with Mailpro

Automate SMS the same way you automate email — by date, signup or behaviour. Mailpro fires the message at the...

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How to embed a video in a message?

Video inside an email? Technically not natively supported by major email clients. The recommended approach: a clickable thumbnail that redirects...

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How to Access Free Newsletter Templates in Mailpro

Mailpro ships with 200+ free, responsive newsletter templates covering every industry — sales, events, real estate, hospitality, education and more....

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What is the best day to send my newsletter?

The honest answer: there is no universal best day — only a best day for your audience. Industry studies put...

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How to modify the background color of the newsletter?

Your newsletter's background colour reinforces brand identity and guides the reader's eye. Mailpro lets you change it in a few...

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Plain text message

A complete newsletter ships with two versions: HTML (visual) and plain text. Mailpro auto-generates the text version — and you...

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How to Personalize Your SMS With Mailpro

Personalized SMS messages outperform generic ones by 2–4× on click and reply rates. Mailpro’s SMS platform supports merge tags so...

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Why Is My Newsletter Link Not Redirecting Correctly?

If your subscribers click a link in your newsletter and land on the wrong page — or get an error...

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How to Translate a Newsletter with Mailpro AI

How to Translate a Newsletter with Mailpro AI Reach a wider audience without paying a translator or copy-pasting between tabs. With...

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How Many Fields Do You Have for Each Contact?

Each contact in Mailpro starts with a small set of standard fields (email, first name, last name, mobile, city) and...

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How to Create a Newsletter Subscription Form for My Website?

A newsletter subscription form is the simplest, most reliable way to grow your contact list with people who actually want...

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How Can I Create a Newsletter With AI?

Mailpro AI takes a brief and generates a complete newsletter — copy, subject line and image — in seconds. Perfect...

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Is there a way to test my SPAM level?

Yes — several free or freemium tools analyse your campaigns before sending and return a spam score (typically out of...

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How to personalize automatic links inside newsletters?

Mailpro's automatic links ("view online", "unsubscribe") are inserted by default. You can customise them to match your brand. Pro tip: you...

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How Do I Design a Good Email?

A good email is easy to scan, looks great on any device, and matches your brand at a glance. The...

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Can I Display Images Automatically in Newsletters?

By default, most email clients block remote images until the recipient opts in. You can't force them to load —...

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Do automations work with my forms?

Yes — with one small detour. Mailpro automations do not yet have a native "form submitted" trigger, but you can...

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How to create a sign-up form on my website?

Mailpro lets you create a fully customisable signup form and embed it on your site in minutes — no technical...

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How can I add an attachment to my newsletter?

Mailpro recommends a more modern, more effective approach than the traditional attachment: host the file in Mailpro and insert a...

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Do You Offer Newsletter Templates?

Yes — Mailpro includes dozens of free, responsive newsletter templates ready to customize. Pick one, swap the colours and copy,...

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How Can I Edit the Fields Email and Phone?

The email and phone fields are special: they are the two unique identifiers that connect a contact to your campaigns...

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What App Can I Use to Create a Newsletter?

You need an app that does three things well: build the email, send it reliably, measure the results. Mailpro covers...

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Can we insert images in the newsletters?

Absolutely. Mailpro ships with an unlimited image library and a drag-and-drop editor, making it effortless to add visuals. Pro tip: well-optimised...

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How Can I Order or Decide Which Fields I Want to See in My Contacts?

The contact list view in Mailpro shows a default set of columns — email, name, last activity. But your account...

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Tips for creating a newsletter with good content

Good newsletter content respects three things: the subscriber’s time, their inbox and their reason for signing up. Strip out everything...

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How can I access the newsletter templates?

Mailpro offers a library of 800+ professional, fully responsive templates — organised by industry, event or marketing goal. Pro tip: filter...

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10 mistakes to avoid in your newsletter

A few simple mistakes can wreck your open rate, drive unsubscribes and ruin deliverability. Here are the 10 pitfalls to...

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Can I use my personal address to send newsletters?

Technically you can configure a Gmail or Hotmail address as a sender in Mailpro. It is no longer recommended, however...

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Can I create a newsletter from an HTML page?

Yes — Mailpro lets you import your own HTML code or a complete web page and turn it into an...

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Is it possible to personalize my newsletters?

Yes — Mailpro lets you personalize every newsletter beyond the basic first name. Dynamic fields tailor each email to its...

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Why Is Growing My Newsletter Subscriber List Important?

Growing your newsletter list isn’t a vanity metric — it’s the most reliable engine of recurring traffic, conversions and customer...

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Is Mailpro compatible with all browsers?

Mailpro is a 100% web-based application built to run smoothly on every modern browser — no installation, no plug-ins. Pro tip:...

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Can I Rent a Fixed IP, and What Are the Terms?

Yes — you can rent a fixed (dedicated) IP for sending campaigns from your Mailpro account. The fixed IP is...

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Can I Customize the Look and Feel of My Surveys?

Yes — surveys built with Mailpro can be styled to match your brand from the cover page to the thank-you...

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How to Publish a Newsletter

Publishing your first newsletter takes minutes when you have the right tool. Here is the workflow. Step-by-step Choose a template from Mailpro...

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Can we use Google Analytics for email campaigns?

Yes — Mailpro integrates natively with Google Analytics. Track campaigns beyond the click: conversions, average order value, on-site user journey. Pro...

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Can I send email reminders with Mailpro?

Yes. Mailpro lets you send email reminders either as one-off scheduled campaigns or as fully automated workflows. You can remind...

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How to Manage Unsubscribe Link for SMTP Messages?

Even when you send through SMTP from your CRM or your own application, every commercial message in 2026 must include...

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How do I add my logo to a newsletter?

You add your logo to a newsletter from your Mailpro dashboard — or when Mailpro invites you to add it...

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Do I need to warm up an IP address with Mailpro?

In most cases you don’t need to warm up an IP address with Mailpro. Mailpro sends your campaigns from managed...

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How do I integrate Mailpro with WordPress?

To integrate Mailpro with WordPress, route your site’s outgoing email through Mailpro’s SMTP server — either with the Mailpro WordPress...

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