Is there a size limit for a newsletter?

Newsletter Size Limit  No, there is no limitation. However, the “size” should be...

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How can I add an attachment to my newsletter?

Learn how to add attachments to your newsletters  It isn't directly possible to...

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How to modify the background color of the newsletter?

Your Newsletter Background Color There is a button in the HTML editor which...

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Can we insert images in the newsletters?

Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...

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Can my audience unsubscribe from my newsletters?

Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when...

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Can I access my account with my mobile phone?

Connect to your Mailpro Account from your Phone Yes, you can connect to...

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10 errors to avoid for your Newsletter

10 Mistakes to avoid when making your newsletter  1. Too long titles/subjects. ...

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Why don't the images inside my newsletter have the right dimensions?

Newsletter Image Dimensions It may come from some mail client whose editor image...

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Can I create a newsletter starting from an HTML page?

Newsletter starting from an HTML page Yes, when writing a new newsletter, select...

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Can I use my personal address to send the newsletters?

Can I use my personal address to send the newsletters? Yes the shipping...

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Is Mailpro compatible with all browsers?

Is Mailpro compatible with all browsers? Yes, Mailpro™ is compatible with the latest...

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How can I access the free newsletter templates?

Free Newsletter Templates  To access the free templates from your Mailpro™ account, click...

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How many Fields do you have for each Contact?

Fields for your Contacts You can have 50 fields for each contact. In...

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How can I access the newsletter models?

Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".

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Can I display images automatically upon receipt of newsletters?

Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...

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How can i order or decide which fields I want to see in my contacts?

You can sort your fields according to the grade or importance you want. ...

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How can I edit the fields email and phone?

The fields Email and Phone can't be edited or sorted, firsts because it’s the identity of the...

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How do I send emails with an SMTP Server?

Learn everything about SMTP sendings with Mailpro SMTP is simply one of the...

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Do you offer newsletter templates?

More than 600 Newsletter Templates waiting for you  Yes, we have more than...

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What is the countdown timer and why does it stop in my newsletter after 40 seconds?

Countdown Timer inside your Newsletter  After you sent your emails to your contact...

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How to personalize automatic links inside newsletters?

Personalizing your automatic links You can change the text and also the locations...

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Why there is no newsletter sent to my mailbox when I send a “test” campaign?

The problem comes for sure from the fact that you send the message to yourself (on the...

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How to create a newsletter subscription form for my website?

Create a newsletter susbcription form from your website  We offer you a form...

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How to personalize your SMS?

Personalizing your SMS it's easy with Mailpro There are two ways to personalize your text messages. First of all, when uploading...

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Why do I have a contact with the same name in different fields?

A contact with the same name in different fields. You only have one...

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How to Reduce Your Score with SpamAssassin?

How to Reduce Your Score with SpamAssassin?   In...

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Tips for creating a newsletter with good content

It is much better to send a newsletter less often, but to send a newsletter with great...

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How to Configure your DMARC Record for your Email Campaigns with Mailpro ?

Also in our FAQ section: What is DMARC? 1. Connect to your Mailpro Account....

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How to configure SPF with Mailpro easily?

Whats an SPF? An SPF (Sender Policy Framework) record is a type of DNS (Domain Name System) record used to authenticate...

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How to send forms and surveys emails with my domain?

How to send forms and surveys emails with my own domain?   ...

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Is it possible to personalize my newsletters?

Personalizing your Newsletters Yes, it is possible to personalize your newsletters using up to 50 dynamic fields available. When importing your...

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"Why do newsletter images appear differently upon reception?"

Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...

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How to configure DKIM with Mailpro?

A DKIM (DomainKeys Identified Mail) record is a type of DNS (Domain Name System) record used to enhance email security...

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What is the best day to send my newsletter?

The Opening Rate of an email campaign is the percentage of the number of your subscribers who opened your email....

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